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90 Local Benchmark: <br />91 IR2025 Strategy: <br />92 Description: N/A <br />93 <br />Percentage of paychecks (8,000 annually) processed accurately <br />2.B <br />Goal <br />2010 <br />2011 <br />2012 <br />3 -Year Avg. <br />2013 <br />99% <br />99% <br />% <br />- <br />% <br />% o <br />94 <br />95 Local Benchmark: <br />96 IR2025 Strategy: <br />97 Description: N/A <br />98 <br />Average License Center customer wait time; tab renewals <br />2.B <br />Goal 2010 2011 2012 3 -Year Avg. 2013 <br />< 5 minutes 2 - - - - <br />99 <br />loo Local Benchmark: <br />1 o1 IR2025 Strategy: <br />102 Description: N/A <br />103 <br />Average License Center customer wait time; MV, DL, DNR Licenses <br />2.B <br />Goal 2010 2011 2012 3 -Year Avg. 2013 <br />< 15 minutes 8 - - - - <br />104 <br />105 <br />cos Police Department <br />107 <br />cos Regional Benchmark: Number of sworn full -time equivalent officers per 1,000 population <br />cos IR2025 Strategy: S.A <br />lio Description.- Total hours worked by sworn officers divided by population in thousands. Measured <br />111 December 31 S` of each year umber of sworn officers divided by population in thousands <br />112 <br />city <br />2009 <br />2010 <br />2011 <br />3 -Year Av <br />2012 <br />Woodbury <br />- <br />- <br />- <br />- <br />- <br />Roseville <br />1.42 <br />1. <br />- <br />- <br />- <br />113 <br />114 Regional Benchmark: Response time <br />115 IR2025 Strategy: S.A <br />116 Description: Time it takes on top priority calls, when officer responds with lights and sirens, from <br />117 dispatch to first officer on scene <br />118 <br />119 <br />city <br />2009 <br />2010 <br />2011 <br />3 -Year Avg. <br />2012 <br />Woodbury <br />- <br />- <br />- <br />- <br />- <br />Roseville <br />n/a <br />n/a <br />- <br />- <br />- <br />Page 5 of 11 <br />