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Accomplishments: <br />• Staff continues to improve procedures each year through reassignment of staff duties and streamlining staff <br />procedures. <br />• To date have closed 98% of the 546 cases opened in 2011: <br />o Cooperation from the public on correcting public nuisances is typically very positive. <br />0 92% have complied with simple letter requests for compliance. <br />• Include in initial notices an informational brochure to educate residents about common public nuisance <br />violations in an effort to minimize violations through education and cooperation. <br />• When a violation is a building maintenance issue staff includes additional HRA Program information as <br />well as HRC Program information. <br />• Generating goodwill: <br />o Have received many supportive comments from the public about the cooperative and respectful <br />approach staff takes when dealing with residents. <br />• The code enforcement program helps maintain the livability of neighborhoods. <br />• The code enforcement program helps maintain the city's tax base. <br />Observations: <br />• Still observing where one public nuisance tends to promote more of the same - a clustering effect. <br />• Still observing more violations in neighborhoods of older homes; this is to be expected due to typically <br />smaller lots, smaller garages and older construction. <br />• Some property maintenance cases remain difficult to resolve due to financial /physical hardship by the <br />property owner. Many of the unresolved `pending' cases are of this type. <br />2011 Code Enforcement Report <br />Land Use Cases Ending December 31, 2011 <br />Case Counts by Month <br />Type <br />Jan <br />Feb Mar Apr May June July Aug Set <br />Oct <br />Nov <br />Dec <br />TOTAL <br />Business <br />Cars <br />Debris <br />Residential <br />Weeds <br />6 <br />4 <br />0 <br />7 <br />0 <br />9 8 1 5 4 2 1 2 <br />3 11 7 3 7 10 1 6 <br />1 1 6 5 3 2 1 0 <br />9 17 12 44 39 23 44 34 <br />0 0 0 16 45 16 29 18 <br />1 <br />9 <br />1 <br />24 <br />4 <br />1 <br />5 <br />0 <br />18 <br />2 <br />1 <br />6 <br />0 <br />12 <br />0 <br />41 <br />72 <br />20 <br />283 <br />130 <br />TOTAL <br />546 <br />Cases Opened /Closed by Month <br />Month <br />Jan <br />Feb Mar Apr May June July Aug Sept <br />Oct <br />Nov <br />Dec <br />TOTAL <br />Opened <br />Closed <br />17 <br />16 <br />22 37 26 73 98 53 76 60 <br />23 38 26 72 99 51 77 58 <br />39 <br />35 <br />26 <br />23 <br />19 <br />18 <br />546 <br />536 <br />Problem Cases in 2011 - Year to Date <br />Administrative Tickets <br />Accelerated Abatements (Grass /Snow /Graffiti) <br />Council Approved Abatements <br />Council Approved Citations <br />0 <br />38 <br />12 <br />2 <br />TOTAL <br />52 <br />