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Expenses: <br />• 2011 — Staffing, vehicle, insurance, gas, office, postage, printing - $20,875. <br />Accomplishments: <br />• To date have inspected 13,679 residential properties and observed 673 public nuisance violations: <br />o Public cooperation on correcting public nuisances has been exceptional. <br />0 98% complied with simple letter requests for compliance. Most, who have not complied, have <br />not done so due to financial and /or physical hardship. <br />• Continuing with informational brochure to educate residents about common public nuisance violations <br />in an effort to minimize violations through education and cooperation: <br />o Each initial letter includes this brochure. <br />o This brochure is also included in the City's Welcome Packet. <br />• Each initial mailing includes HRA Program information and HRC Program information. <br />• Generating goodwill: <br />• Have received many supportive comments from the public about the Program. <br />• League of Women Voters endorsement of the program. <br />• The program helps maintain the livability of neighborhoods. <br />• The program helps maintain the city's tax base. <br />Observations: <br />• Public comment has been overwhelmingly supportive of the program. <br />• Each year the very low percentage of violation rate indicates residents are aware of the program, support <br />the program, and cooperate when they receive an initial letter. <br />0 2008 — 7.6% violation rate <br />0 2009 — 6.2% violation rate <br />0 2010 — 3.7% violation rate <br />0 2011 — 4.0% violation rate <br />• Still observing a clustering effect where one violation promotes more. <br />• Still observing more violations in neighborhoods of older homes; this is to be expected due to typically <br />smaller lots, smaller garages and older construction. <br />• Some property maintenance cases remain difficult to resolve due to financial /physical hardship by the <br />property owner. <br />Case counts by <br />Month <br />Type <br />Ma <br />June July <br />Aug <br />Sept <br />Oct <br />TOTAL <br />Commercial in Res. Zone <br />0 <br />0 0 <br />0 <br />0 <br />0 <br />0 <br />Grass <br />1 <br />2 0 <br />1 <br />0 <br />2 <br />6 <br />Junk/Debris <br />5 <br />18 6 <br />12 <br />8 <br />9 <br />58 <br />Miscellaneous <br />0 <br />0 0 <br />0 <br />0 <br />0 <br />0 <br />Outside Storage <br />2 <br />4 8 <br />6 <br />10 <br />8 <br />38 <br />Property Maintenance <br />7 <br />4 6 <br />5 <br />1 <br />0 <br />23 <br />Vehicles <br />16 <br />12 7 <br />9 <br />7 <br />1 <br />52 <br />TOTAL 31 <br />40 27 <br />33 <br />26 <br />20 <br />177 <br />Cases Closed Within Number of Days - Year to Cate <br />Closed within 20 days <br />164 <br />Closed within 40 days <br />5 <br />Closed within 60 days <br />2 <br />Closed within 90 days <br />5 <br />Closed over 90 days <br />1 <br />Pending <br />0 <br />TOTAL <br />177 <br />