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REQUEST FOR COUNCIL ACTION Date: 04/09/12 Item No.: 13.a Department Approval City Manager Approval Item Description: Continue Discussions on a Comprehensive Performance Management Program B ACKGROUND 1 At the 3/12/12 City Council meeting, the Council received an overview of a proposed Comprehensive 2 Performance Management Program. The three Councilmembers in attendance were supportive of the 3 concept but added that the discussion should be continued to allow the full Council to weigh in. 4 5 At the previous meeting, Staff noted that the City had undertaken a number of new initiatives designed to 6 improve the effectiveness and sustainability of day-to-day operations while ensuring that the City’s long- 7 term goals are met. These initiatives included a 20-year visioning process, strategic planning, citizen 8 survey, performance measurement, and a number of long-term financial and non-financial planning 9 exercises. Staff went on to note that these initiatives were consistent with governmental best practices and 10 have been categorized by other cities into a broader Performance Management Program. 11 12 The Council is asked to consider establishing a formal and comprehensive Performance Management 13 Program like other cities have. By formally establishing this Program, the Council will commit to an on- 14 going process and operational cycle that ensures that the allocation of resources is aligned with desired 15 outcomes. 16 17 Included in the 3/12/12 Council packet was a framework that identified a number of performance 18 management principles and described how incorporating these principles into governmental processes and 19 decision making can lead to systematic improvements, enhanced accountability, and better results. 20 21 This framework was developed by a joint effort of 11 leading state and local public interest associations 22 which eventually led to the formation of the National Performance Management Advisory Commission. 23 The Commission includes industry-leading organizations including the International City/County 24 Management Association (ICMA), Government Finance Officers Association (GFOA), National League of 25 Cities, and others. A copy of the Commission’s Report (framework) is included in Attachment B. 26 27 The Report (excluding appendices) is just under 50 pages long, and is somewhat technical. The Council is 28 invited to read the full report, but a quasi-executive summary can be found beginning with the Foreword 29 and continuing to the page 10. There are also a number of graphical depictions that give a brief snapshot of 30 some of the main concepts behind Performance Management. They are included on pages 13 and 21. 31 32 Again, it should be noted that the City should not necessarily design its Performance Management Program 33 Page 1 of 2