1981 staff analysis - Laserfiche WebLink

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- 4- Thi s data gi ves some i dea whether or r�ot another course would be successful and profi�able. More information an� analysis wouZd seem to be appropriate, although positive action is not indicated at this point. GENERAL This category includes Finance and General City informa�ion. There is a signif�cantly large proportion of peop7e whose contact with City Mall is with the Public Worlcs Department. This points out the need to continue tn emphasize good public relat�ons in this department and not be complacent about the overail goad rating achieved. Four survey responses point to a relativeIy high number of people who have the desire and feel they have the ab-ility to have an effec� on City Hall. One� few �eople indicated a re7uctance to contact City Hai7 about a prob7em. Two} most people felt they did have a say in running the City. Three) an exceptiona7ly high number of people rated th� job the City is doing as good or excellent. Four} a significant majority of house�olds tha� were the first to be approached, answered the questionnaire. In other words, people seem to be interested in the City and fee� they have the ability to get results. Significantly, people are relying on the City Newsletter, particularly in the northwest corner of the Ci�y, to get the information �hat they are, apparently, interested in. Since this is the case and since there are a number of citizen education areas where the Newsletier couid be used effectively, a consideration of expandir�g the Newsl�tter or increasing the frequency of issuing it would seem to be indicated. CONCLUSION The above discussion has reviewed several �ssues that were apparent from responses received on the Multi Serv-ice Gitizens Survey. The Council may have questions concerning other data -in the survey. Issues where a specific action might be indicated, or other issues identified by the Council, may be pursued further should the Counci7 desire. In such cases an individual analysis of those items wou7d be reviewed with �he Council prior to the implementation of any spec�fic action or poiicy.