Fire Strategic Plan revised July 2002

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quo, this change must be orchestrated in order to insurc a smooth transition anc� reduce arixicty of the members who have difficulty adapting to changc. Objectives • Develop and implement programs that empowcr members by seeking their input on vazious issues and concerns in the department. � Continue to develop and implement prograrns that create an environment that improves behaviors and leadership abilities among our officers and ultimateiy to those members thcy supervise. • Continue to devclop and implement programs that reduce the impact of the destructive informal comrnunications (i.e. the rumor-mi�l} and reduce the corresponding morale issues that arise from misinformation. Action Plan AP 2.7 Committee chairpersons shall maintain a list of inembers who actively participate on various committces. Committees shall complete an annual report to the iire chief that details the activitics of the committee. Committee information will be included in the department's annual re�ort. PR�QRITY 5. AP 2.8 Each Division shall znaintain and update their respective arcas on the FIRE WIRE monthly so tk�at members can stay current on important news and infozzxxation. PRIORITY 5. AP 2.9 Officers and supervisors shall respond to letters, e-mail, and telephone inquiries from mernbezs within three {3} business days of receipt. PRIORITY 4. AP 2.10 All Divisions will coordinatc and periodically mail a newsletter to member's homes to keep memhers better informed of department activities. PRIORITY 5. AP 2.11 The Fire Chief shall evaluate the effectiveness of Remote Office Hours in each ftre statioz� one day per month, and elicit mernber input toward proposed changes that rnake the most effective use of the Fire Chie�s time toward improving communications with the z-n�embers. PRIOR�TY 5. AP 2.12 The Chief staff will make an effort to visit fire stations after calls for the purpose of ensuring open communications with members. PRIORITY 2. AP 2.13 The Training Division will develop and implement an 8-hour supervisory training program for all new officers. Class topics may inciude a vatiety of management and leadership issues as well as a revicw of department policies and procedures and expectations for officers. PRIORITY 2. AP 2.14 The Training Division, in conjunction with the Chief s S�aff shall develop and implement a 16-hour officer's developmez�t school for all officers and members who aspire to become officers. The curriculum will cover job duties, discipline, counseling, coaching, lcadership, communications, and other supervisor related topics. The training division will be encouraged to utilize regional and national leaders from within, and outside of the fire service, to conduct this training. PRIORITY 2. 14