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Goal #7: <br />Support initiatives to better communicate with local businesses <br />to continue to recognize and incent the spirit of “volunteer” wi <br /> <br /> <br />Action Plan <br />Hire “Volunteer Coordinator” to act as liaison between the City,ses, <br />and volunteers <br />Add resources to support a volunteer management program <br /> <br />Budget Program: Customer Service/Organizational Management <br /> <br />Estimated Cost <br /> <br /> 2014 2015 2016 2017 <br />Personnel Services $ 25,000 $ 27,000 $ 29,000 $ 31,000 <br />Supplies & Materials 5,000 5,000 5,000 5,000 <br />Other Services & Charges - - - - <br />Capital Outlay - - - <br />Total $30,000 $32,000 $34,000 $36,000 <br /> <br /> <br />Goal #8: <br />Routinely seek community input to evaluate and continuously impr <br />services <br />Conduct bi-annual community survey <br />· <br /> <br />Action Plan <br />Implement an interactive citizen request for service platform. <br />Conduct bi-annual community survey in 2014 and 2016. <br />Conduct usability research on the city’s website. <br />Upgrade e-mail notification system to a more user friendly interface that allows for <br />greater incorporation of graphics. <br />Explore the use of social media and other electronic media to gak. <br /> <br />Budget Program: Budgeting/Financial Planning <br /> <br />Estimated Cost <br /> <br /> 2014 2015 2016 2017 <br />Personal Services $ - $ - $ - $ - <br />Supplies & Materials - - - - <br />Other Services & Charges 45,000 15,000 45,000 15,000 <br />Capital Outlay - - - <br />Total $45,000 $15,000 $45,000 $15,000 <br /> <br />The capital outlay represents new costs and will require additiol property taxes. <br />Personnel costs will be provided by existing staff time. Persona services are the <br />costs for service providers for a survey, e-newsletter and a cit platform. <br /> <br />10 <br /> <br />