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garbage, proof of insurance annual notification to City and customers of rates, separate colleen non of yard waste and special waste (appliances, furniture etc), walkup service, give a choice of Cap ee different size containers. Most haulers charge extra for separate collection and for walk up service Prices are based on the size of the garbage container. Although if s not dear that all haulers are meet ng all these requirements. One resident in a focus group of homeowners said he switched garbage haulers because the one he originally had refused to arrarage a special pickup of his yard waste Companies are required to notify the City and customers at least 60 days in advance of any change in rates. Ro seville has no rate change notifications on file for the past Cap ee years other than changes made when annual rates are filed However phone calls from residents to City staff following the publishing of hauler rates in the January/February Roseville Wrap suggests custom- ers are being charged a variety of rates not just the rate on file with the City There is no monitoring to ensure haulers are following the terms of their licensing. Even ifthe City were to find a company in noncompliance revolting a license would be an unlikely occur- rence because of the ensuing negative reaction from that company's customers. Companies typically bill quarterly. Many bill for the quarter to come The billing system used by the haulers makes it so that residents are unable to switch haulers mid quarter and receive a rebate Effect of 1T is Following the 1991 report Options for Residential Waste Collections and Recycling for Roseville the Council divided the Qty into five zones. Garbage and recycling service is restricted to specific day of the week for each zone (see map below). According to Thor Bank who was chair of the 1991 committee that authored the report, the committee recommended the zone system to restrict garbage and recycling truck traffic to one day a week Before that haulers could chose the day of service Bank said residents did not like garbage tacks driving down their str eets four or even five days a week and residents were concerned about pollution, noise and safety Some haulers have complained that going to zones is an unfair restriction on their business. But residents in the focus group said they are quite happy that truck traffic is restricted to one day a week A minority of residents still has concerns about the amount of truck traffic on then streets. In the 2002 resident survey 22% were concerned about the effect garbage trucks have on air pollution,