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2012_1203_packet
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2012_1203_packet
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5/12/2014 12:41:20 PM
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1/25/2013 2:41:04 PM
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To: <br />Phone: <br />Attachment C-2 <br />SURVEY of PAST PERFORMANCE <br />(Client) (Name of person completing survey) <br />1�� <br />Survey ID Code: <br />(Ciry Assigned) <br />Shaded area will be redacted and replaced with a Respondent identification code prior to evaluation. <br />Subject: Past Performance of: <br />(Name of Firm) <br />(Name oflndividuals) <br />The City of Roseville is implementing a process for Request for Proposals that collects past <br />performance of firms and their key personneL The firm/individual listed above has listed you as a <br />client for whom they have provided legal service. We would appreciate your taking the time to <br />complete this survey. Rate each of the criteria on a scale of 1 to 10, with 10 representing that you <br />were very satisfied (and would hire the firm/individual again) and 1 representing that you were very <br />unsatisfied (and would never hire the firm/individual again). Please rate each of the criteria to the <br />best of your knowledge. If you do not have sufficient knowledge of past performance in a <br />particular area, please write "not applicable." <br />� <br />3. <br />� <br />. _ . .: : <br />Analysis <br />o Critical issues are typically and appropriately identified. <br />o Questions are clearly answered. <br />o The analysis identifies other related issues implicated in the <br />question asked, even if not directly identifed by the original <br />request for advice. <br />Advice <br />o Advice is practical and not merely iheoretical. <br />o Advice is politically astute. <br />o Advice is legally accurate, as evidenced by it being upheld by the <br />Courts upon challenge. <br />o Advice is proactive — it identifies City issues in Code interpretation <br />and/or missing authority. <br />Written Product <br />o Product is easily read. <br />o Issues are correctly identified and the answers are easily discerned <br />from the letter/opinion. <br />o The length of the response is appropriate to the question asked. <br />Timeliness of Response <br />o Responses are provided to meet client needs. <br />Page 15 <br />OVERALL <br />RATING <br />(1-io) <br />� <br />� <br />� <br />� <br />
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