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Recycling Pilot Program Summary With three weeks remaining in the "During" period, the City mailed a reminder letter stating that the pilot program was coming to an end, and included a satisfaction survey. Participants were asked about their satisfaction with the tested method and if they would be willing to pay more for a change in service. Additionally the residents were asked what they liked and disliked about the tested method. Finally they were asked which of the following they value the most and want the City to consider when making changes to the recycling program. Their choices, in which to rank 1 to 4, included: ■ Convenience; ■ Price; ■ Environmental benefit; and ■ Amount of recycling information provided by the City. Survey Results About one -half of pilot program participants responded to each of the mail surveys. The survey results are summarized in Table 11. Table 11 Roseville Resident Survey Summary Pre - Surveys Why recycle? Why put recycling in trash? Motivate to recycle more • 90% Good for environment • 53% Contaminated with food or • 39% Financial rebate • 88% Reduce waste debris • 32% Bigger bins • 70% Civic duty /community ' 19% Unsure what to recycle . 27% Weekly collection pride • 12% Bin is too small • 25% More information on • 51 % Help the economy • 8% Not enough room in garage what to recycle • 42% Save on garbage bill • 8% Sorting is too difficult Post - Surveys Satisfaction Willing to pay more Value most in recycling program' • 92% Contrast • 64% Contrast • 1.93 Environmental benefit • 90% Single-stream • 49% Single-stream • 1.95 Convenience • 69 %Two Bins • 45% Weekly • 2.08 Price • 62% Weekly • 3.26 Amount of information 'Ranked 1 - 4, with 1 being most important. B1605 DRAFT 19