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Regular City Council Meeting Monday,July 15,2013 Page 14 rent staff was putting in70-80 hours per week; and at some point a better solution was needed. Mr. Miller advised that a simple benchmark for industry-recommended standards was for one (1) IT employee for every fifty (50) employees needing IT support. At this time, Mr. Miller advised that the City of Roseville was experiencing a 1/100 ratio; with 1,200 users throughout the consortium. While the City was for- tunate to have people putting forth the extra effort, from an operational standpoint for IT models for the consortium, current staffing may be appropriate,but moving forward, asked that the City Council consider the need to upgrade its staffing lev- els to support the City of Roseville and consortium members. In response to department capital needs funded at only 60%, Mr. Miller advised that this included not only computers or printers, but all network servers, anti- virus programs, and back-up programs. Mr. Miller noted that, while the CIP pro- vided funding for general equipment and vehicles, any additional strengthening of the Roseville IT program in 2014 would be challenging with current levy limits. While recognizing the need to get by short-term, Mr. Miller cautioned that the IT program was not sustainable under current funding. At the request of Councilmember Willmus, Mr. Miller advised that the annual lease for the off-site License Center was $62,000, and would increase over the next three(3) years based on the existing lease. At the request of Councilmember Willmus, Mr. Miller clarified that member cites/agencies in the consortium were invoiced per JPA language for any addi- tional staff needs or additional technological support for the City of Roseville,ba- sically at a no net cost to the City. Mr. Miller advised that this model had not changed in a decade,but noted that new software solutions were continually being added and therefore requiring additional training and service support needs. Mr. Miller further clarified that the IT staffing levels he addressed in his "Issues & Challenges" comments were specific to the City of Roseville as each depart- ment upgraded their software programs for the purpose of becoming more effi- cient and productive, they all required additional maintenance. Mr. Miller noted that it was not Roseville property taxes that paid for those fees (e.g. Microsoft li- censes), but revenue from tower leases; and without that, things would shut down quickly. Mayor Roe questioned if the business model for partner cities/agencies would continue to work if costs were increased to those members of the consortium to cover Roseville's costs; or if this would no longer make the consortium option competitive.