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Agenda 9a. Attachment A <br />for proofreading and editing the Big Blue Book: Directory of Human Services in Alameda County, a 600+ page <br />publication, for format and accuracy. Also responsible for creat <br />and program literature. <br /> <br />Inland Empire United Way (San Bernardino County 2-1-1) 9/200 Rancho Cucamonga, CA <br /> <br />2-1-1 Certified Call Specialist <br />Collected data to provide comprehensive assessment of client nee <br />appropriate course of action and referrals to organizations in t <br />social services. Provided thorough customer service and advocacy <br /> <br />Paul Rodriguez for City Council 6/2005-7/2006 Chino, CA <br />Campaign Coordinator (Volunteer Position) <br />Worked with campaign manager to develop tactics for reaching div <br />Developed plans for mobilizing voters and volunteers. Coordinate <br />effective outreach strategies. Developed communications strategy <br />the candidate. <br /> <br />American Civil Liberties Union of Southern California 9/2004-5 <br /> <br />Jails Intake Intern <br />Coordinated and participated in LA County jail inspections to mo <br />Department. Provided administrative support for Jails Intake Pro <br /> <br /> Proficient in Microsoft Office Suite (Word, Excel, Power Point, <br />Adobe Photoshop and Pagemaker, FileMaker Pro, STATA statistical <br />qualitative research software. <br /> Fluent in Spanish. Excellent organizational and time management <br />speaking and presentation. <br />Justice and Opportunity for Youth (JOY) Rochester, MN January 2013-Present <br />Volunteer Grant Writer <br />Federal Credit Union Oakland, CA 2009-2010 <br />Advisory Board Member <br /> <br />Volunteer Income Tax Assistance Program (VITA) Oakland, CA 2008-2009 tax years <br />Volunteer Income Tax Preparer <br /> <br />vi <br /> <br /> <br />