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2013_1028_packet
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2013_1028_packet
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1 <br />2 <br />3 <br />4 <br />5 <br />6 <br />7 <br />s <br />9 <br />10 <br />11 <br />12 <br />13 <br />Department Approval <br />e,44 'e. /4-e4 <br />q4&o,,,SHAL+zE <br />REQUEST FOR COUNCIL ACTION <br />Date: 10/28/13 <br />Item No.: 7.d <br />City Manager Approval <br />Item Description: Establish a New Position within the Information Technology Division <br />BACKGROUND <br />Since 1999, the City Council has consistently approved Joint Powers Agreements authorizing the City <br />of Roseville to provide Information Technology support to area municipalities and other governmental <br />agencies. To date, the City has 29 such agreements in place worth a combined total of $1 million <br />annually. This group of governmental agencies is informally referred to as the metro institutional <br />network group or Metro I -Net for short. <br />The primary benefit from these partnerships is the cost - sharing of information technology and support <br />functions. In addition, the group retains a much stronger complement of IT Staff to service its needs <br />than they could if they were to operate independently. <br />The City currently employs 11.5 full -time equivalent positions within the IT Division. They include: <br />• Information Technology Manager — 1 FTE <br />• Network Systems Engineer - 2 FTE's <br />• Network Systems Analyst — 1 FTE <br />• Records Management Analyst — 1 FTE <br />• Network Server Support Specialist — 1 FTE <br />• Computer Support Specialist - 5.5 FTE's <br />Staff representatives from the Metro I -Net group meet a few times a year to discuss planning and <br />operational issues that are common to group members. During the past year, the group held a series of <br />discussions on what the appropriate staffing levels should be given the size and scope of our combined <br />operations. There was general agreement that the Metro I -Net group was understaffed, and that it <br />would be advantageous to expand the level of support staff over the next few years. <br />The group further agreed to budget for two new positions in their respective 2014 Budgets to address <br />the increasing backlog of support tickets and to better coordinate and supervise the computer support <br />function. At this time, the Council is asked to approve the creation of one of those positions; another <br />full -time Desktop Support Specialist. A copy of the job description is included in Attachment A. A <br />request to create the other position will be submitted later this year once a job description is created. <br />Page 1 of 2 <br />
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