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2014_0219_HRC_Packet
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2014_0219_HRC_Packet
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5/9/2014 11:21:43 AM
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2/13/2014 3:10:01 PM
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Inciderrt occurred: Friday December 13, 2�13 ��:30pm <br />� lerrid Crurnp ( Operations Manager) Received a caJl from supervisar'�oa Moua , that there was a�uest <br />standing in front of theatre # 9 and she was asked to step in fine and not wait at the door for safety <br />reason and to make sure that the guest that were there fi�rst had a seat. I went orrer to speak with the <br />guest anc! ask her to ste� �side ar�d wait agalnst the wall and thet we could not fiar►e her walting in the <br />middle of #he door way. Guest started to use prafanity in the building I stop the guest several times and <br />reminde� the guest #hat we are a family establishment and that we could not allaw tha# kin�1 of langue <br />in ourtheater. Gues# continued to use harsh pro#anity ar�d would not respect the wishes to step to the <br />side. At that point she was asked to leave wi�h a fuli refund, guest declined ta leave after hein� asked <br />several times. Lt. lorne was asked if #�e oould esoort the guest off grounds and that she wouid not be <br />able rereroing a refund. Lt. Lorne asked tl�e guest four Cimes #o leave the establishment and if she �ad <br />any questians, comments or concerns that she could speak with the Genera! Manager on Monaay, but <br />at this time she would ha�e to leave the theatre. After a few attempts of aski�g the guest to leave Et. <br />Lame was asked by AMC Management that she be remaved from the theatre, Lt . removed guest from <br />theatre. <br />Je�rld Crump <br />Ma1�epYr, AAAC Rosed619 9 4 wAMAX <br />85a Roaedale Ceneer Drfve <br />r�o►�i�e. n�u �si is <br />onioe: 651.604.&347 <br />Ce11:812.716.3941 <br />fax: 657.60�1.9852 <br />emell: �eatr��r�n <br />
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