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City of Roseville <br />Outreach and Education Summary 2013 <br />Roseville's recycling program continues to be a leader in the country. Outreach and education <br />elements of the program are an important part to ensuring good participation and help residents <br />understand the benefits of recycling. In 2013, Eureka Recycling and the City of Roseville <br />continued to support the efforts of the city of Roseville to make city events zero -waste. This was <br />the third year we distributed recycling bins and educational material at Night to Unite parties. <br />The Living Smarter Fair, Wild Rice Festival, and Earth Day celebration were also successful <br />events — bringing Roseville residents' attention to zero -waste issues while diverting 93 -98% of the <br />material from the waste stream. These successes continue to show the City of Roseville's <br />leadership in its conmritment to zero waste and sustainabili y. <br />Roseville residents continue to participate in their zero -waste recycling program at rates that are <br />among the highest in the state. In 2013, we continued to educate residents about the curbside <br />zero -waste recycling program and the benefits of reducing waste, recognizing that there is more <br />to waste reduction than just recycling and how easy it is to participate. <br />Zero -Waste Hotline <br />In 2013, Eureka Recycling's hotline staff had 885 conversations with Roseville residents who live <br />in single - family homes (or duplexes) about their zero -waste recycling program. <br />Hotline staff also answered 94 calls from apartment and townhouse residents and building <br />managers who participate in the zero -waste recycling program and had questions unique to their <br />program. Eureka Recycling worked with these residents and building staff to help them manage <br />their multi - family recycling set -ups, add carts or collection days, provide them with education <br />materials for their residents, and help improve their service in many other ways. <br />Requests for Printed Education Materials <br />Throughout the year, Eureka Recycling mailed specific curbside recycling schedules, sorting <br />information, and clothes and linens stickers to 41 Roseville residents in response to their questions <br />and calls. <br />1 <br />2007 <br />2008 <br />2009 <br />2010 <br />2011 <br />EU <br />2013 <br />otli'I Calls <br />Curbside Calls <br />425 <br />540 <br />480 <br />410 <br />330 <br />415 <br />885 <br />Multi -faniil Calls <br />49 <br />78 <br />35 <br />74 <br />81 <br />72 <br />94 <br />Total Calls <br />474 <br />618 <br />515 <br />484 <br />411 <br />487 <br />979 <br />equests for <br />rinted Materials <br />Curbsidel <br />41 <br />1 74 <br />1 21 <br />1 43 <br />1 47 <br />1 33 <br />41 <br />Requests for Printed Education Materials <br />Throughout the year, Eureka Recycling mailed specific curbside recycling schedules, sorting <br />information, and clothes and linens stickers to 41 Roseville residents in response to their questions <br />and calls. <br />1 <br />