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Regular City Council Meeting Monday, April 14, 2014 Page 14 Mr. Bowman responded that he could access the site from anywhere already with the current system. Mr. Grefenberg clarified that he intended his question to involve origination from a commission member or resident's home, with staff review before that input went on the website. Mr. Bowman responded affirmatively, depending on whether that access was al- lowed in the future; however, he expressed more of a comfort level if that infor- mation was directed to his attention by e-mail. At the request of Member Manke, Mr. Bowman confirmed that the annual website hosting budget was $7,000 and he didn't see any drastic changes in the future. Member Grefenberg reviewed his notes from his involvement in the past and ini- tial eight vendors submitting RFP's, opining that CivicPlus was offering the same services as they had in the past. Member Grefenberg opined that this had caused him whiplash, when they originally scored as one of the least expensive, and in the final report and recommendation from a year ago, 30% of the original scores was based on cost; with CivicPlus not at that time being suggested as the selected candidate,but now being recommended. Mayor Roe noted the staff changes since that original review, and involvement this round by City Manager Trudgeon and Communications Manager Bowman. Mayor Roe asked Mr. Bowman to address the advantages and/or disadvantages in having CivicPlus for a potentially short-term fix or to step back and do another RFP for the long-term. Mr. Bowman responded first to Member Grefenberg's perceptions, clarifying that he could only base his analysis on his personal experience; with that experience based on his experiences with CivicPlus's dedicated customer service representa- tive. Mr. Bowman noted that, when he arrived at Roseville, he had found and been asked to address a lot of things needing fixed; and his contact with the Civ- icPlus representative several times each week for assistance. Mr. Bowman ad- vised that he had spent a considerable amount of time last week seeking infor- mation on the analytical portion of the CivicPlus website, and opined that he found it to be very dynamic. Mr. Bowman assured all that he had come into the situation with clear eyes and no personal agenda, and had found a very positive experience in dealing with CivicPlus. Having worked on the backend of websites, Councilmember Laliberte opined that the frustration with CivicPlus in the past may have been at the staff level in mak- ing changes due to the outdated platform module, the 2007 version; and staff's lack of information as to whether changing that outdated platform would allow them to make desired changes. Councilmember Laliberte opined that the previous