Laserfiche WebLink
19 <br />Section 5(4) Grantee will respond to Section 5(F) (2)—Grantee will respond to No such provision. <br />written requests within thirty (30) days written requests within thirty (30) days and <br />and provide City or its designee with provide Commission with copy of response. <br />co of res onse. <br />Section 5(4) Grantee will prepare, Section 5(F) (4)—Grantee will prepare, Section 5.3 (ii)--No information provided <br />maintain written records of complaints maintain written records of complaints and unless there is reasonable basis for inquiry. <br />and provide them to Commission on provide them to Commission on request. <br />request. Section 5.3 (iii)—City shall contact <br />Grantee prior to information request to <br />allow cure. <br />Section 5.3 (iv)—Grantee will be given <br />draft of results to review before <br />publication. <br />Section 5.3 (v)—Grantee shall be given <br />advance notice of ineetings that discuss <br />review. <br />Section 5(4) Grantee will commence Section 5(F) (5)—Grantee will commence No such provision. <br />warking on service problems thirty six working on service problems twenty four (24) <br />(36) hours on service interruptions. hours on service interruptions. <br />Section 5(4) Establishes parameters Section 5(F) (6)—Establishes parameters and No such provision. <br />and time windows for appointments for time windows for appointments for service <br />service calls calls. <br />Section 5(4) (b) Grantee shall respond Section 5(F) (7)—Grantee will respond to No such provision. <br />to written complaints with a copy to City/Commission complaints in a timely <br />Cit or its desi nee within 30 da s manner. <br />Initial Assessment 5-27-14 <br />