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PUBLIC DOCUMENT-TRADE SECRET DATA HAS BEEN EXCISED Comcast of Minnesota . Demand library now exceeds 80,000 titles, with over 20,000 HD choices, available on TV and streaming online. Behind the scenes there has been much hard work and investment by Comcast to make these and other advanced services available. As CBG's Technical Report attested, the Comcast headend and hub in Roseville are among the best designed and maintained headends in the country. The headend is safely designed to protect against power surges from lightning or other causes. The headend also has more than adequate back-up power. In the event of an outage, the headend and hub could continue to run for weeks. From Comcast's headend, video, voice, and high-speed data services are transported to hubs that serve Comcast's customers throughout the Twin Cities over Comcast's "converged regional area network" or C-RAN. The NSCC franchise area is served out of the Roseville and Shoreview hub, Comcast's network features a fiber-to-the-node architecture. When Comcast upgraded its NSCC cable system, it built fiber deep into the neighborhood. In doing so, bandwidth available to customers was maximized by reducing the need for amplification and by providing more bandwidth for fewer customers. Customer-premises equipment has also greatly improved over the term of the NSCC franchises. In addition to facilitating the reception of exciting new digital video services by customers, Comcast's new generation of converters are two-way devices and provide an important network-monitoring function for Comcast. Comcast now constantly monitors whether signals are being transmitted cleanly to customer premises. Alerting Comcast to network issues before the customer even knows the problem exists. Comcast locally monitors its network 24x7x365 to ensure an uninterrupted, and high-quality experience for the customer. D. Customers in the member cities are very satisfied with their cable service and offerings. Due to ongoing investment in the cable system and innovation by Comcast, the NSCC communities enjoy the very best cable services available anywhere in the country. Comcast currently serves more than 600,000 subscribers with a wide array of product offerings — video, internet, phone, and home security and management — all backed by 24-hour customer service. At the heart of Comcast's operation is its industry leading fiber-based IP network. Comcast has created a nationwide state-of-the-art network, built on an advanced IP platform that allows new and innovative offerings to customers faster than ever.