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6. On Friday, February 14, 1997, I received a telephone call from David Pieper of the OSM firm concerning the OSM Traffic Study. Mr. Pieper stated that he had heard that I had concerns abou t the OSM Traffic Study, and he indicated that he was calling because he was the OSM project manager responsible for the Study. He then asked if I was concerned because one or two exhibits from our 1985 report were included in their 1997 Study. I said no, that was not the problem. Rather, I said that the problem was that about half the text in the body of their report is a verbatim copy from our 1985 report. Then I stated that since there was such extensive copying from our 12-year-01d report, major issues were raised concerning the quality and professionalism of the OSM Study. 7. Pieper then responded that they had been requested only to accomplish a minimal update to the 1985 report prepared by our firm. He further stated that they (OSM) were directed to use as much as possible from the 1985 report. 8. On Friday, February 21, 1997, I received a telephone call from Jack Hunter, who identified himself as the President of the OSM firm and indicated he was aware that I had raised issues concerning the OSM Traffic Study concerning Centre Pointe Business Park. He proceeded to state that he had reviewed their Traffic Study and our 1985 traffic report for the Centre Pointe Business Park, and he noted that much of their report is a direct verbatim copy from our report. He apologized on behalf of his firm, and stated that "our report doesn't meet anyone's standards," that "this shouldn't have happened," and "I personally don't condone this behavior, and neither does our firm." He also stated, "I cannot tolerate this type of conduct; our reputation is crucial; we have to conduct ourselves in a professional manner; this behavior is grounds for dismissal for the employee who wrote the report." 9. I attempted to contact Mr. Hunter by phone on Monday, February 24 to discuss suggestions for resolving the issues with the OSM Traffic Study. Failing to reach him by phone I delivered a letter to Mr. Hunter on February 24 outlining my suggestions for resolving