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11/05/99 13:05 FAX 612 33i 5601 DSU. INC. @013 N. What are the collaborative efforts and incentives usedlor better, more flexible designs compatible with residential areas? From several sources we found that communication was a very effective tool for addressing concerns between residents and adjacent uses. We recommend that all commercial uses adjacent to residential areas be required to give a phone number of a responsible party so that complaints and concerns can be immediately communicated and addressed. Frustration on the part of the residents escalates when they feel they have no one to bring their concerns to immediately. O. What models are therefor working with adjacent residential areas? We believe there is no substitute for face-to-face or phone-to-phone contact between commercial property managers and adjacent residents. In our experience we have heard many times that commercial property owners are unaware of the specific complaints that residents have and given the opportunity they would try to address them. Setting up regular meetings with appropriate people and providing phone numbers of responsible parties are two ways to start this process. P. What is the affect on residential property values based upon being adjacent to shopping centers and/or 24-hour operations? We did not find any infonnation on property values in our research and did not conduct any primary research on the issue. Q. How can food preparation smoke and odors be addressed? From the available research infonnation it appears that filtering food odors completely is veri difficult and costly. There are limited filtering systems readily available, but we have recommended two provisions: separation of at least 300 feet from exhaust system to residential areas, and a performa.i'1cc based standard that puts the onus on the commercial use to eliminate odors that a reasonable person would find offensive on a regular basis. Roseviile Shopping Center District Study Phase m Report Page 10