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TABLE OF CONTENTS <br />Overview................................................................................... 1 <br />Goals........................................................................................ 1 <br />Study Design and .Management . . .. .... ..... e ...... . .. . .. . . .. ...... . ...... .... ...... . . . . . 1 <br />Questionnaire Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a . . . . . . . . . . . . . 2 <br />SamplingDesign ........................................................................... 2 <br />Data Collection Procedures .............................................................. 2 <br />Managementof the Data . . . . . . . . . . . . . . . . . . . . > . . . . . e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 <br />CompletionStatus ......................................................................... 5 <br />Reading the Questionnaire and Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . ... . . . . . . . . . 7 <br />Questionnaire and Results: Single-Family ............................................ S <br />Questionnaire and Results: Multi-Family ................................................... 20 <br />APPENDICES <br />Appendix A: Single-Family Dwelling Survey Variables ......................... A-1 <br />Appendix B: Multi-Family Dwelling Survey Variables ...........................B-1 <br />Appendix C: Cover Letters and Postcard Text ... .. . . . . .. . .. .. . . . . . ... .... . .. ... . . C-1 <br />