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Regular City Council Meeting Monday, February 9, 2015 Page 33 Mr. Bowman responded that he thought it would require some investment of staff time to stay on top of posts and steer them to appropriate staff for their response and/or comment; as well as to allow the City Council and staff to throw out ideas for which they were seeking feedback. Mr. Bowman advised that he envisioned that he and/or Ms. Curti would need to monitor the site frequently. Mr. Becker noted that the Commission was cognizant that they were adding to staff's burden, but also wanted to be sure staff was aware of the issues within the community. Councilmember Willmus expressed his appreciation that it allowed a platform for broader city awareness and the ability to weigh in with City Hall. Councilmem- ber Willmus questioned if staff had researched other communities using this module to see how it was working for them. Mr. Bowman advised that he had only been able to reach out to the City of Edina to-date, but would further research current customers by asking Granicus to pro- vide a list of other communities using their product. Councilmember Willmus clarified that he was not concerned with Granicus but the concept in general, duly noted by Mr. Bowman. Councilmember Laliberte expressed her appreciation that the module was open to the entire community and not just one neighborhood of constellation boundary or organization. However, Councilmember Laliberte expressed concern in how the module was moderated and community engagement ensured to avoid degradation. Councilmember Laliberte noted another topic addressed at the recent LMC con- ference was pros and cons of module moderation by a third party hosting the site versus staff filtering what is or is not seen. Councilmember Laliberte noted one suggestion made during the conference was that the community could vote thumbs up or down on items they found offensive and didn't not want included on the site versus staff having to chose what does or does not get posted. If the mod- ule is pursued, Councilmember Laliberte asked that the follow/share option be used and an option be included that provided a opportunity for community volun- teers connecting with issues; and that it include a process or ability to report is- sues (e.g. potholes). Councilmember Etten noted that the City's website already had this function available. Councilmember Laliberte opined that there needed to be a way to promote it and make people aware of that option. Councilmember Laliberte expressed her inter- est in hearing about best practices and lessons learned from others using the prod- uct since starting its use, and how much staff time. If the survey function was go-