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City Council Meeting Retreat Tuesday,February 18, 2015 Page 36 Community Development Director Bilotta noted that the data received may not be the same,recognizing that the Public Works Department had some complex track- ing software, while other departments (e.g. Finance or Community Development) may need to quantify the data on the number of licenses and/or permits and over time, different information may come out of each department. However, Mr. Bi- lotta stated that his department could jump into it slowly without a lot of extra time being required. Mayor Roe suggested always remaining focused on the objectives, if measuring whether or not they're achieving the desired outcome. Police Chief Mathwig advised that in order to do performance measures in his de- partment, cost may prove difficult to define as the department itself had many layers to it and all were measured differently, whether the number of traffic stops, citations written, and record technician time involved for the traffic enforcement division; the time required for training and or maintenance for squads; or other divisions. While the oversights were already being done, Chief Mathwig opined it would be difficult to put a figure to them. When looking at performance meas- urements. Chief Mathwig advised that their achievements were addressed in the community survey, as an example, with the satisfaction or lack thereof for resi- dents feeling safe in their home, while shopping at Rosedale, or while driving down the street, all subjective. Councilmember Etten recognized that each responsibility may not have an associ- ated fee as with other departments; and questioned how the information would be made available in many areas. Councilmember McGehee concurred, opining that she wasn't interested in a lot of that information, stating that she found the satisfaction survey fine for her use. Councilmember McGehee opined that if staff told her they were happy and since it was the City Manager's job to keep them happy, while looking for efficiencies and encouraging staff to work together as applicable, that was enough for her. Mayor Roe agreed with part of that perception; however, he suggested identifying a target of two initiatives within the entire organization where costs could be con- solidated where they were currently spread out in several departments, or identify- ing several projects with cross-department efforts and cost savings that could be achieved in doing so. Councilmember Laliberte suggested centralized supply purchases as an example. Mr. Rapp summarized the KOI as identifying two areas or programs/services ver- sus creating a set of measures, clarifying that it constituted an outcome.