2015_1005_CCpacket - Laserfiche WebLink

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Attachment A Revised: 8/19/15 Speak Up, Roseville Policy - draft August 2015 I. Policy The City of Roseville will determine how its web-based civic engagement module, Speak Up, Roseville, will be designed, implemented and managed as part of its overall communication strategy. II. Purpose This policy establishes guidelines for the use of Speak Up, Roseville. The policy ensures the proper use of the civic engagement module by its employees and residents and establishes procedures for operating the module in a positive and informative fashion. Staff tasked with using the module shall have the responsibility to use these resources in an efficient, effective, ethical and lawful manner. III. Scope This policy applies specifically to the Speak Up, Roseville civic engagement module. The City's official website, www.citvofroseville.com shall remain the City's primary online medium for communicating information to the public. IV. Definition Speak Up, Roseville is a civic engagement module integrated into the City's website that allows for resident generation of questions and topic, feedback through discussions on selected topics, and direct feedback via surveys. The module allows residents to find out about ongoing Projects, create/share/vote on citizen-generated Ideas, and connect with other residents that share their interests. V. General Conditions & Restrictions Goals The goals of integrating a civic engagement module is: To promote the value and importance of civic participation among residents To sustain the productive involvement of its residents To engage a broader audience and generate fresh ideas To better inform residents of new and ongoing projects To seek feedback from residents about current and potential projects as well as issues of community or neighborhood concern To foster 2-way communications channels between the City and its residents, and to maintain an open, professional and responsive dialog with residents VI. Management of Civic Engagement Module Communications staff will be responsible for day-to-day maintenance of Speak Up, Roseville. Communications staff may at times rely on the expertise of additional city staff, the city manager, department heads, city councilmembers, and commissions to assist with interactions as necessary.