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1 Speak Up, Roseville Policy - draft 2 As revised by the Community Engagement Commission 3 Original revised 08/19/2015; CEC Revisions 09-13-2015 Attachment B September 13. 2015 4 I. Policy 5 The City of Roseville will determine how its web-based civic engagement module, SpeakUp, Roseville!, 6 will be designed, implemented and managed as part of its overall communication strategy. 7 8 9 10 11 12 13 14 15 16 17 II. Purpose The City has an overriding interest in deciding what is "^�� "answered" on behalf of the City. (Comment: The phrase "The City has an overriding interest in deciding what is asked "seems a little excessive if not totalitarian. The intent of Speak Up is to encourage two-way communication between residents and the City. . The City cannot decide what a resident asks as long the poster follows the requirements of Sections XI and XIV below.] This policy establishes guidelines for the use of SpeakUp, Roseville!. The policy ensures the proper use of the civic engagement module by its employees and residents, and establishes procedures for operating the module in a positive and informative fashion. Staff tasked with using the module shall have the responsibility to use these resources in an efficient, effective, ethical and lawful manner. 18 III. Scope 19 This policy applies specifically to the SpeakUp, Roseville! civic engagement module. The City's official 20 Website, www.cityofroseville.com shall remain the City's primary online medium for communicating 21 information to the public. 22 IV. Definition 23 SpeakUp, Roseville! is a civic engagement module integrated into the City's website that allows for 24 Resident generation of questions and topics, feedback through discussions on selected topics and direct 25 feedback via surveys. The module allows residents to find out about ongoing Projects, create/share/vote 26 on citizen-generated Ideas, and connect with other residents that share their interests. 27 V. General Conditions & Restrictions 28 Goals 29 The goals of integrating a civic engagement module is: 30 To promote the value and importance of civic participation among residents 31 To sustain the productive involvement of its residents 32 To engage a broader audience and generate fresh ideas 33 To better inform residents of new and ongoing projects 34 To seek feedback from residents about current and potential projects as well as issues of 35 community or nei�hborhood concern 36 To foster 2-way communications channels between the City and its residents, and to maintain 37 an open, professional and responsive dialog with residents 38 VI. Management of Civic Engagement Module 39 Communications staff will be responsible for day-to-day maintenance of SpeakUp, Roseville! 40 Communications staff may at times rely on the expertise of additional city staff, the city manager, 41 department heads�a�l-eity councilmembers, and the Community En�a�ement Commission to assist 42 with interactions. 1