Correspondence 1988 Waldron - Laserfiche WebLink

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� . � 0 SUPF,�VISOR�S RESP0I;SIBILITIES UPOT�� I�OTICF� OF POS57nL� GRIEVAI:CE BAS�D 0�� TITLF V I I C IV I� R ICHTS ACT-19 �� The su�ervisor should ��ke tim� Sc�r e private meeting y:ith the cou,plainsnt, be prepared to teke notes and get the whole story. The supervisar shnu�d: 1. �, �s Ask complainant to give the full deta3ls� Tek� notes nnd do no� �ntearrupt other than �'or a ra�e nnd br�.ef cl�ri�'icnt�.ano /�ccept w�at ca�aplein�nt �sys �wi#.bout t��king e�ny �.��edi��e �udgm�n�.s; �. A�'�,er beer�.n� the co�aple�e a�d �r�in�erra�pt�d atoar�►, th� ��ap��aiav�r �hould rep�mt �ircum�tnnc�s ot t�e �co�p�nint i� �s �t��h det�il a� pos�id�le: �T�is p�n�rb�ck �ai�l� Ca j��oe� �h�t ih� �sup�r�risar �a�� .ist�z�ed. t�nder��a�d� ��d ��ke� �er��u�ly �b� �riavant�a �on�l�aintt ��,d (b) �►llou� con�als�n�n�, to �orr�c� a�s �op1i��I �r�ythit�� ��t �� up�rvi��r s�igh� 3�a�a a�is�nd�r��asd �� i saed � � 5 � lld�ri�e �c�a��nar�� t �anag�c�eaa� � � �olf c� �za th�� a��a� a�tl pravid� ��"��r�nt�en r�gs�rd3r�� h� �vai�lx�ble� �r�er�anc� pro�edua�e 6e �4�vi,�a c��p►l�inent tha,t �he a��plefni ��,11 b� ��a�cked �u�, �tharou��h�y �nd �h�;. �h@ e�r�pl��n� p�rc�ptly► t��,�1 b� c�n�.�at�d vi�e� �h� ��v��ti��t�� i� ��aapl��at �". �� a►on +�� p��si�l�. t��C,� tbe �a�pldia� �� honev�r �h� �up��rc �i�or �a�� o fo� ��lp. �uch as bi� cr h�r �e►na�or� p�er�o�»�l �era+��e�r � �rtc � � . �. �nsur� �l�a� �h� �ro�i�� a► �e� bQck �o c��l�tin�n� i� k��► eith�g �y 9�h� ��pQ�wisor ar �h� ��t��o� �� endl�� t�� ce�� R��s��a�s� caf �,a� ��.rc��sstane��, �� u,� ui,,,,,�r �hou �d ,�,,,ot: �,. T�13 ��Flainont ha �r e�b� �eed� � ��k �rki� �nd �:�� �s ��n tca ad�uat; 9 �» 'TB�e �h� �a�►p;Iaint lf �t�t1y i can�ides� �,t �m�s�� e►r au�g��t . in �any mnnner ��+�t th� �upervi�or �Qndor��s °�h� bQh�viar dascri� �• �• �• De�t�2�t the e��ry b�fore inv��t�ge�,i�� Si.�h nnd �ay to the coflp2ainant. '� ��t more darn�d �ar�oblsms" �tc.; De1ay folloa-up.