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6c. Attachment H <br />Resolution of cases (2015): <br />228Cases - 80% of cases resolved within 20 days. <br />15Cases - 5% of cases resolved within 40 days. <br />12Cases - 4% of cases resolved within 60 days. <br />11Cases - 4% of cases resolved over 60 days. <br />22Cases - 7% of cases pending resolution. <br />Accomplishments: <br />To date have closed 93% of the 288 cases opened in 2015: <br />Cooperation from the public on correcting public nuisances remains very positive. <br />o <br />89% of residents have complied with simple letter requests for compliance. <br />o <br />Staff includes with initial notices an informational brochure to educate residents about common public <br />nuisance violations; an effort to minimize violations through education and cooperation. Also, when a <br />violation is a building maintenance issue, staff includes additional EDA and HRC Program information. <br />Fewerpublic nuisance complaints from the public were received in 2015 (288 in 2015versus 372 in 2014). <br />This appears to indicate the Land Use Enforcement Program (complaints) and the Neighborhood <br />Enhancement Program are having a positive effect in reducing the numbers of public nuisances negatively <br />affecting the City. Hopefully this trend continues. <br />Staff improves procedures each year through realignment of staff duties and streamlining staff procedures. <br />Spring and winter mailings to commercial properties (233) which include letter and brochure describing <br />seasonal property maintenance. <br />Observations: <br />Still observing where one public nuisance tends to promote more of the same - a clustering effect. <br />Still observing more violations in neighborhoods of older homes; this is to be expected due to typically <br />smaller lots, smaller garages and older construction. <br />Some property maintenance cases remain difficult to resolve due to financial/physical hardship by the <br />property owner. Many . <br />Page 2 2015 Land Use Year End Report <br /> <br />