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34 <br />35 <br />36 <br />37 <br />Visits/Year <br />CityPersonnelSurveyStrategy <br />* <br />Visitation Priorities: <br />Mayor+1City Council memberBusinesses in <br />Shoreview1 or 2 EDC members6Nogrowth industries; large businesses with <br />2 City Staffanticipated growth challenges <br />Visitation Priorities: <br />Businesses that <br />Brooklyn <br />2City Staff10Nocontact City Staff through EDA, EDC, or <br />Park <br />Businesses Council <br />MayorVisitation Priorities:Businesses in a <br />EDC Chairspecific geographical area in 6-week <br />Oakdale15Yes <br />Com.Dev. Director + City Plannertimeframe <br />*The Economic development professionals cited schedulingconflicts as a barrier to scheduling more visits. <br />38 <br />SM <br />City Staff also met with Grow Minnesota!to explore the Minnesota Chamber of Commerce’s <br />39 <br />SM <br />state-wide business visitation program. Grow Minnesota!is a programthatpartners with local <br />40 <br />chambers of commerce and economic development authorities across the state to visit nearly 1,000 <br />41 <br />businesses annually. They use a standardized survey at each visit and maintain a database with the <br />42 <br />information gathered. <br />43 <br />44 <br />Although each of the programs researched served the needs of their respective constituents,none of <br />45 <br />the municipal programs use a standardized business survey to capture potential business issues or <br />46 <br />stumbling blocks, nor did they visit a substantial number of businesses. Given the number of <br />47 <br />businesses in Roseville,and the diversity of those businesses, visiting such a small number in the <br />48 <br />first few years of the program would not give the REDA a meaningful overview of potential issues <br />49 <br />within the business community. Staff, therefore, would recommend the REDA use the Grow <br />50 <br />SM <br />Minnesota!model and partner with the Minnesota Chamber of Commerce to benefit from their <br />51 <br />well-established business retention and expansion program. Partnership between the Grow <br />52 <br />SM <br />Minnesota!and the Roseville EDA would have several benefits: <br />53 <br />Access to atwo-page businessvisit survey and database toolto implement a turn-key <br />54 <br />business retention, assistance,and expansion program. <br />55 <br />Invitation to special business events, participation in new initiatives, and notifications of <br />56 <br />business opportunities. <br />57 <br />SM <br />Access to threeGrow Minnesota!staffdedicated to assistingtheir local program’s <br />58 <br />success. <br />59 <br />Structure ofRoseville Business Visitation Program <br />60 <br />After reviewing the visitation programs of nearby cities,and that of the Minnesota Chamber of <br />61 <br />Commerce, Staff recommends the REDA develop a program that will both identify issues and <br />62 <br />concerns of Roseville’s businesses and provide opportunities to strengthen relationshipswiththe <br />63 <br />City. Staffrecommends the program include two types of visits: a Retention Visit and an <br />64 <br />Ambassador visit. The Retentionvisit will be the “first touch” where City Staff visit with business <br />65 <br />representatives, and conduct a survey to determine if there are any immediate concerns or needs. <br />66 <br />Ambassador visits will be used to welcome new Roseville businesses to the community. The goal <br />67 <br />from program implementation until the end of the 2017 will be twoRetentionvisits per week and <br />68 <br />Ambassadors visits as needed. <br />69 <br />Page 2of 4 <br /> <br />