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Department / Program:Information Technology <br />Organizational Responsibility: Finance Director <br />Department Description <br />The Information Technology provides for the purchasing, installation, and support of communication and <br />information systems in city buildings. The Program’s activities are accounted for in the Information <br />Technology Fund. <br />2018Goals and Objectives <br />Upgrade and Improve the Service Desk Software and Process. <br />Deploy Enterprise-wide Interactive Security Awareness Training for Metro-INET users. <br />Updateand renew Information Technology Shared Service Agreements and Task Orders. <br />Financial Summary <br />20142015201620172018$ Increase% Increase <br />ActualActualActualBudgetBudget(Decrease)(Decrease) <br />Personnel Services$1,100,010$1,228,497$1,531,212$1,767,100$2,050,880$283,78016.1% <br />Supplies & Materials25,67355,02626,56736,00032,500(3,500)-9.7% <br />Other Services & Charges156,122205,551442,167216,500591,160374,660173.1% <br />Capital Outlay198,985297,334153,653250,000254,8804,8802.0% <br />Total$1,480,790$1,786,409$2,153,600$2,269,600$2,929,420$659,82029.1% <br />FTE's14.0014.0017.0017.0020.00 <br />2018Budget Impact Items <br />Personnel increases include a 2.25% cost-of-living increase for city staff and wage-step increases <br />for eligible employees.It also includes the increased costs associated with three additional staff <br />positions. <br />‘Other Services & Charges’ increased is due to the inclusion of $355,000 of charge-backs to <br />partnering agencies. Previously these costs had been excluded because it represent no net costs. <br />2016/2017Achievements <br />Completed major security improvements including email protection and antivirus software. <br />Deployed Jabber Instant Messaging –Enterprise and Mobile Deployment. <br />Completed facility security improvement projects for Hugo (card access), Lino Lakes (security <br />cameras), St. Francis (security cameras) and St. Anthony (card access and additional security <br />cameras) <br />Extended fiber-optic network to Little Canada City Hall, Falcon Heights City Hall, NSAC Studio, <br />St. Anthony Water Tower, and Emmett D. Williams School. <br />IP Telephony upgrades and deployments for Lauderdale, Falcon Heights, Ham Lake and Centennial <br />Lakes Police. <br />Added City of Lexington to Metro-INET, bringing the total to 44 Shared IT Service Agreements <br />with other governmental agencies. <br />Upgrade facility Wi-Fi for Forest Lake, Roseville, Vadnais Heights, and Mounds View. <br />Partnered with League of Minnesota Cities on software subscription volume discount program to <br />extend Adobe Acrobat to 125 users (across the Metro-INET group of cities). <br />38 <br /> <br />