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order number tag is placed on the vehicle. As time permits, vehicles will be directed to move forward to <br />payment personnel, and subsequently directed to the food runners, who personally deliver the orders to <br />the vehicle. The vehicle with a completed transaction is then directed to exit the drive-through area in a <br />controlled manner, with an emphasis on their safety in re-joining potential traffic in the Mall ring road. All <br />new Portillo’s locations are designed with a bypass lane for the drive-through, which has greatly improved <br />movement and employee safety in the operation. Further, security cameras monitoring the drive-through <br />lane are visible to management in the store, who can communicate to the drive-through staff as <br />necessary. <br />END OF NARRATIVES <br /> <br />