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Regular City Council Meeting Monday, March 26, 2018 Page 8 tern. She suggested this is not a service that would be utilized by a broad segment of the existing population. Mayor Roe stated there will have to be research in how it will function. Councilmember Willmus asked if there is something that can be done now to reduce 911 calls. Perhaps a different path is possible. Assistant Fire Chief Brosnahan responded that there are some things that can be done now. One of the main issues that the FD runs into is initiating the right contact with social services. A lot of times that happens with Ramsey County Public Health, and there are times it has not been success- ful. With a more established program, there will be a better outreach con- nection established will be on a better level than is currently the case. Councilmember Laliberte stated she has heard about this previously through CHAT. With regard to billing and services, she will want to be sure there is adequate information about how that works. HIPPA compli- ance and the City holding personal health information is a major concern. Any kind of breach can result in huge fines. Additionally, billing and cod- ing might require another additional staff person to issue invoices. Councilmember McGehee added that there is the possibility of lawsuits in addition to fines. There are many legal avenues to avoid repeat 911 call- ers, and there are certain types of problems that the FD are not going to be able to alleviate, eliminate or even reduce, no matter what, because the ill- ness will be of such a nature that it does not respond to treatment. In which case, a municipality can take legal action against individuals who are abusive of services that are available to them. There are some cases when it is simply realistic that it is not possible to be successful. Councilmember Laliberte stated there are others trying this, so perhaps in- formation can be gathered from those communities as to how they are ac- complishing these goals. It is primarily targeted around post-hospital vis- its. Mayor Roe summarized there is some good potential benefit, but there are a lot of questions that need to be understood. • Pillar#4: NFPA 1710 Assistant Fire Chief Brosnahan stated this is a standard by which the FD is currently not compliant, via the National Fire Protection Association. It deals with crew members and numbers of firefighters available with a sig- nificant event. It specifically calls for 15-17 crew members within the first 8 minutes of an event. This is an evaluation of the pros and cons of