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flyer shall be published with language translations, at a minimum: for Spanish, Hmong, Somali, and Karen. 2.7 City Retains Rights to Specify Resident Preparation Instructions '~ The Contractor shall agree that it is the City's sole right to clearly specify the resident sorting and setout requirements. Such information shall be included in the annual public education flyer as detailed in Section 2.6. 2.8 Collection Zones By Ordinance, the City of Roseville is divided into five zones, each with its own day of the week for collection of refuse and recycling, as detailed in Exhibit A, Recycling Zones Map. Collection in each zone shall occur on the designated day, except for Holidays. The number of housing units in each collection zone is detailed in Exhibit B, Single Unit and Multi -Unit Dwellings Level of Service. 2.9 Collection Hours Contractor shall maintain sufficient equipment and personnel to assure that all collection operations commence no earlier than 7 a.m. and are completed by 6 p.m. on the scheduled collection day. 2.10 Non -Completion of Collection and Extension of Collection Hours If Contractor determines that the collection of Recyclables will not be completed by 6 p.m. on the scheduled collection day, Contractor shall notify the City Recycling Coordinator by 4 p.m. and request an extension of the collection hours. Contractor shall inform the City of the areas not completed, the reason for non -completion, and the expected time of completion. If the Recycling Coordinator cannot be reached, the Contractor will request the Public Works Director. If the Public Works Director cannot be reached, the Contractor shall contact the City Manager. 2.11 Cleanup Responsibilities Contractor shall immediately clean up any materials spilled or blown during the course of collection and/or hauling operations. Any unacceptable materials left behind should be secured within resident's recycling container, if provided. Driver shall take all precautions possible to prevent littering of acceptable Recyclables and Non -Targeted Recyclables. Contractor shall immediately clean up any spills or leaks from equipment and will follow proper reporting. All spills must be reported to the City, and spills over 5 gallons must also be reported to the Minnesota Pollution Control Agency (MPCA) Duty Officer (651-649-5451). Each piece of equipment on public property must have a Universal Spill Kit or other appropriate spill kit. RFP for City of Roseville Recycling Services . A-12