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Regular City Council Meeting <br /> Monday, February 13, 2023 <br /> Page 6 <br /> g. 2022 Alcohol Presumptive Penalty Approval Red Lobster <br /> Deputy Chief Joe Adams briefly highlighted this item as detailed in the Request for <br /> Council Action and related attachments dated February 13, 2023. <br /> Mr. Greg McCallows, General Manager of Red Lobster, stated he was deeply em- <br /> barrassed and so is the company. He explained their policy is that no one gets to <br /> serve alcohol until they go through the training in the first place. He noted Red <br /> Lobster failed twice which is very embarrassing. He explained he has done a couple <br /> of things to help solve this issue. Red Lobster has hired a company to come in on <br /> a monthly basis and perform compliance checks on them. The company is called <br /> Bars. That started in February and Red Lobster did pass the first check. Secondly, <br /> all of his staff now does a"Lobster talk"where it notes checking ID's and he stamps <br /> the log with the born on date for the date of the talk. Each employee gets a copy of <br /> it as well as having the employee sign in and state they understand that they have <br /> been talked to about compliance checks. He thought these were extraordinary <br /> measures in the industry that are not performed on a normal basis and he wanted <br /> the Council to be aware that he takes this personally. He noted he has been in <br /> restaurant management for almost thirty-two years and this is the first two times <br /> that he has ever been involved in this. He knows Red Lobster takes this seriously <br /> as well and moving forward,this will be a high priority for them. He explained the <br /> employee involved has been terminated and the manager on duty has been given a <br /> final written reprimand so it has become topic number one every day in the restau- <br /> rant. <br /> Councilmember Groff thanked Mr. McCallows for the proactive approach and he <br /> thought that was brilliant on the company's part to have quarterly testing done. <br /> Public Comment <br /> Mayor Roe offered an opportunity for public comment with no one coming for- <br /> ward. <br /> Strahan moved, Etten seconded, approval to issue and administer the presumptive <br /> penalty pursuant to City Code Section 302.15, for on-sale license holders. <br /> Council Discussion <br /> Councilmember Strahan thanked Mr. McCallows for his comments and taking this <br /> seriously. <br /> Roll Call <br /> Ayes: Groff, Strahan, Etten, Schroeder, and Roe. <br /> Nays: None <br />