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Bridging Attachment C are retirement age and older, and so many did not return for quite some time during 2020 and 2021. In an average year, 4,000 – 5,000 volunteers provide 80,000 hours of service towards carrying out our mission. With very few volunteers and social distancing requirements, we were able to serve much fewer families than in an average year. In 2019, we furnished 4,428 homes. In 2020, we furnished 3,059 homes. In addition to the service impacts, we were also impacted financially. 1/3 of Bridging’s revenue comes from our program service fees and furniture donation pick-up fees. With a decrease in our services, and very few home pick-ups scheduled, we lost a large amount of revenue in this area. In addition, Corporate sponsors are a large part of our contributed income. With many workplaces shut down or virtual, the participation and funding from our corporate partners was much decreased in 2020 and 2021. A positive impact was the creation of our virtual shopping program. Although it was created out of necessity at the beginning of the pandemic, it remains in use today, as one way for clients to access Bridging. Today, if clients have transportation, work or childcare barriers to visiting us in person, they can now shop virtually over their phones as our volunteers show them all of their choices over an iPad. This has improved our service rates, making “no-shows” virtually non-existent. Please indicate the amount of funds being requested (maximum of $10,000) and how you would use funds awarded under this program: $10,000 Scaling to Meet East Metro Community Need In 2023, Bridging faces a new fiscal challenge. Rising costs in key areas such as human capital and transportation coupled with an increased demand for Bridging services require us to redouble our efforts to innovate how we serve clients and partners in the community. Bridging is requesting support from the City of Roseville to rise to this challenge and navigate organizational growth. Bridging’s board and leadership team set an ambitious goal of increasing the number of clients our organization supports by 22% by the year 2025. In order to scale the organization to respond to the community’s demand for our services, Bridging embarked on an organizational development initiative. This year, we will implement significant organizational changes that have an impact on the East Metro families we support, who make up 40% of the families we serve. Please indicate any other COVID-19 related relief that your organization has applied for or will be applying for: In 2021, we received a PPP loan for $376,551(forgiven), and in 2020, we received a PPP loan of $345,912 (forgiven). In 2022, we received an ERC grant for $220,255.69.