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sustaining community collaborations. Increased need for mental health services as a result of the pandemic has created a waitlist that is three times as long as our current capacity. While we’re not alone in this (some therapists in private practice have two or more year waiting lists given the level of demand), many practitioners at for-profit clinics have closed their waiting list. In contrast, we keep ours open and are successfully recruiting new staff to build capacity while reducing barriers and finding new ways to reach people -true to our community-based mission. Please describe how your non -profit currently serves the community of Roseville. In your response please include the number of Roseville community members you serve and the costs for providing your services to the Roseville community: NYFS is focused on serving those in our community who would otherwise not be able to access services. Our sliding-fee scale makes services available to all regardless of financial circumstance or insurance coverage. In 2022, we positively impacted 83 individuals in Roseville through our continuum of mental health and youth programs. This amounted to 1,223 hours of critical mental health and community services, including 1,087 hours of mental health services (at school, by tele-health and in-clinic) and reaching 10 residents 71 times via community case management services in collaboration with the Roseville Police Department. Many of these individuals were youth - In 2022, about 8 in 10 (65/83) Roseville residents benefitting from NYFS services were under the age of 25. As a proportion of our overall caseload, about 1 in 6 youth served is from Roseville. Broken down by municipality, they are the second largest group of youth and young adults we serve –no single city makes up more than 20%. In FY 2021/2022, NYFS provided $64,000 of care to clients with financial barriers to care at low or no cost. In 2022, over $26,000 in services was written off by NYFS as uncompensated mental health care for Roseville residents. Over $74,000 was written off for students in the Roseville School District. NYFS seeks additional funding from individual donors, government contracts, and foundation grants in order to cover this uncompensated care. At the current time, we do not have adequate funding to cover the gap. The broad reach of our partnerships means we can reach those who most need our services and who may not otherwise be able to access them. To create greater access and reach for these critical services, we partner with Roseville Schools, the City of Roseville and the Roseville Police Department . School-Based Mental Health Services are offered at six schools: Roseville High School, Roseville Middle School, Fairview Alternative School, Little Canada Elementary School, Parkview Elementary School and Central Park Elementary School. Our Youth Diversion program served 11 Roseville youth as the only provider of Diversion and School-Based services in Roseville. Generally describe the impacts of COVID to your organization: While COVID caused seismic interruptions, revenue losses and lingering effects, it also provided an opportunity for reflection on agency capacity and allocation of resources. NYFS made many much-needed updates – we can now support remote working, provide HIPAA compliant telehealth services and better engage with stakeholders – and we are stronger for it. Please describe the negative and operational impact COVID -19 has had on your organization. In your response, please include specific information about the financial and operational impact along with any pertinent documents demonstrating the impacts: NYFS revenue decreased by 34% Quarter 1 (July-September of 2020) compared to the same period in 2019. We rebounded through a robust influx of grant dollars – much of which are one-time CARES ACT and COVID relief funds - but still had a revenue drop of 9% for the fiscal year ending 6/30/2021. A decrease in school-based referrals lowered insurance revenue, but supplemental funds through our DHS contract helped cover non-billable services during COVID. The NETS Day treatment program was temporarily closed, reopening in November 2020 with a smaller cohort, causing a 72% decrease in revenue, a loss of $297,506. Through cutting expenses and CARES Act funds we brought the net loss down to $87,787. Individual contributions are down 50% - a loss of $82,965. NYFS owns the building that houses the Shoreview Clinic, where rental income is down 5% for a loss of $22,102. NYFS secured a PPP loan (forgiven in 2021, when it was recognized as revenue) which helped make up 2020 losses. We secured a second PPP loan, critical to the continuity of services, which was forgiven. Attachment F