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recruiting and managing <br />volunteers. <br /> <br />Provided Council and applicants Using a set of standardized questions allows <br />Interviewing <br />a set of standardized questions to the applicant to prepare effectively, allows <br />use. Applicants were given the them to recall meaningful experiences to <br />questions before the interview. provide the best evidence of their <br />capabilities. It also allows council to <br />evaluate similar types of information from <br />applicants consistently. <br />Provided applicants interview Allows applicants to be better prepared and <br />dates as part of application know the process ahead of time. <br />process <br />Provided commission workplans Gives applicants a better understanding of <br />and link to meeting videos to what the role of the commission is, and what <br />type of work they would be doing. <br />applicants as part of application <br />process <br />Scheduled interviews off-site on For applicants who have not been involved <br />a separate night than council in government processes, having an <br />meetings <br />interview experience in council chambers, <br />can be seen as intimidating and difficult to <br />navigate. <br />Recorded interviews <br />The intention was to not record the <br />interviews to allow applicants a more <br />relaxed environment. However, in order for <br />council to review interviews, or if they were <br />unable to attend, they were recorded. <br />Provided follow up materials to Providing clear direction and expectations <br />applicants after interview <br />about the process eliminates uncertainty and <br />apprehension among applicants. <br />Onboarding Provided an online orientation Restructuring the orientation to be online <br />session <br />allows commissioners to participate <br />remotely and reduces the need for <br />transportation as well as the amount of time <br />needed for the meeting (eliminating travel <br />time). It should be noted that this could also <br />potentially be a barrier based on access to <br />technology. <br />Breakout sessions with staff Facilitating a meeting with the chair and <br />liaison/chair staff before the first meeting allowed <br />commissioners an opportunity to ask <br />questions in an environment that wasn’t a <br />public meeting, or with others with greater <br />experience around. <br />Page 2 of 4 <br /> <br />