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Upon request of the City, the Contractor will undertake additional efforts to educate the resident or owner regarding proper materials preparation. These additional education efforts shall be conducted at no additional cost to the City. 2.5.7.2 Multi -Dwelling Units Contaminated carts or dumpsters of material will not be collected, and a tag will be left indicating the reason the material is unacceptable. The Contractor shall also notify the City Recycling Coordinator within one business day by phone that the material was left and the reason that the material was unacceptable. It will be the responsibility of the Contractor to obtain cooperation from the building owner/manager in removal of trash and separation of acceptable materials so that the carts can be serviced. The Contractor shall provide the City with a minimum of one month's notice of any multi -unit education campaign plans. 2.6 City's Annual Recycling Public Education Flyer The Contractor will be responsible for publishing and dispersing an annual public education flyer to be sent to all residents that contains the following recycling information: ♦ List of materials to be included for recycling. ♦ List of materials excluded that cannot be recycled in the City's program. ♦ How to prepare materials. ♦ How to receive additional information about the program. ♦ Annual calendar of curbside recycling districts. The flyer shall be delivered to homes no later than January 31 of each year. The City shall review a draft of the flyer and, if necessary, offer comments and edits prior to publishing. The flyer shall be published with language translations, at a minimum: for Spanish, Hmong, Somali, and Karen. 2.7 City Retains Rights to Specify Resident Preparation Instructions The Contractor agrees that it is the City's sole right to clearly specify the resident sorting and setout requirements. Such information shall be included in the annual public education flyer as detailed in Section 2.6. 2.8 Collection Zones By Ordinance, the City of Roseville is divided into five zones, each with its own day of the week for collection of refuse and recycling, as detailed in Exhibit A, Recycling Zones Map. Collection in each zone shall occur on the designated day, except for Holidays. The number of housing units in each collection zone is detailed in Exhibit B, Multi -Dwelling Unit Levels of Service. RFP for City of Roseville Recycling Services . A-11 RS160\1\934842.vl Page 80 of 185