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2.9 Collection Hours Contractor shall maintain sufficient equipment and personnel to assure that all collection operations commence no earlier than 7:00 a.m. and are completed by 7:00 p.m. on the scheduled collection day. 2.10 Non -Completion of Collection and Extension of Collection Hours If Contractor determines that the collection of recyclables will not be completed by 7:00 p.m. on the scheduled collection day, Contractor shall notify the City Recycling Coordinator by 4:00 p.m. and request an extension of the collection hours. Contractor shall inform the City of the areas not completed, the reason for non -completion, and the expected time of completion. If the Recycling Coordinator cannot be reached, the Contractor will request the Public Works Director. If the Public Works Director cannot be reached, the Contractor shall contact the City Manager. 2.11 Cleanup Responsibilities Contractor shall immediately clean up any materials spilled or blown during the course of collection and/or hauling operations. Any unacceptable materials left behind should be secured within resident's recycling container, if provided. Driver shall take all precautions possible to prevent littering of acceptable recyclables and Non -Targeted Recyclables. Contractor shall immediately clean up any spills or leaks from equipment and will follow proper reporting. All spills must be reported to the City, and spills over five gallons must also be reported to the Minnesota Pollution Control Agency (MPCA) Duty Officer (651-649-5451). Each piece of equipment on public property must have a Universal Spill Kit or other appropriate spill kit. 2.12 Missed and Partial Dump Collection Policy and Procedures Contractor shall have a duty to pick up missed and partially dumped collections. Contractor agrees to pick up all missed and partially dumped collections on the same day that the Contractor receives notice of a missed collection or Partial Dump, provided notice is received by the Contractor before 11:00 a.m. on a business day. If notice of a missed or partially dumped collection is received after 11:00 a.m. on a business day, the Contractor agrees to pick up that missed or partially dumped collection before 7:00 p.m. on the business day immediately following. 2.13 Severe Weather Recycling collections may be postponed due to severe weather at the sole discretion of the Public Works Director. "Severe Weather" shall include but shall not be limited to those cases where the temperature at 6:00 a.m. is minus 20 degrees Fahrenheit ('F) or colder. Upon postponement, Collector shall notify the City within two hours, put notice on the Contractor's website, alert the RFP for City of Roseville Recycling Services . A-12 RS160\1\934842.vl Page 81 of 185