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26_0519_PWETC_Packet
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26_0519_PWETC_Packet
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5/20/2026 11:08:58 AM
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Public Works Commission
Commission/Committee - Document Type
Agenda/Packet
Commission/Committee - Meeting Date
5/19/2026
Commission/Committee - Meeting Type
Regular
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a j- <br />Attachment 1 <br />City of Roseville Annual Report <br />Reporting Period: July 1 — December 31, 202E <br />Overvievi <br />The City of Roseville's recycling program performed strongly from July through December <br />2025, with consistently high resident participation and steady material volumes that align <br />with typical seasonal patterns. While overall system performance is solid, the early part of <br />this period was affected by WM staff transitions, inconsistent communication, and <br />operational challenges, which created temporary strain across all coordination efforts. These <br />early hurdles highlighted the importance of clear, timely, and collaborative communication <br />between the City and WM—an area both parties are actively addressing and are committed <br />to maintaining. <br />The supporting attachments reveal opportunities to continue improving material quality, <br />service reliability, and the customer experience for both single-family and multifamily <br />households. Contamination monitoring shows recurring issues such as bagged recyclables, <br />plastic film, foam packaging, and non -recyclable household items, indicating that targeted, <br />simplified education can meaningfully improve stream quality. Customer feedback and <br />service logs highlight predictable operational pressure points, including cart placement <br />conflicts, valet and garage service expectations, and occasional late -week service <br />inconsistencies. At the same time, cart activity demonstrates that residents and properties <br />are actively right -sizing containers, signaling an engaged community that responds <br />positively when guidance is clear. <br />The attached files also show that multifamily properties —particularly those with multiple <br />collection points, or unique access equipment —benefit from consistent, structured support <br />to reduce contamination and missed pickups. Standardizing service profiles, equipment <br />types, and access procedures across these buildings strengthens reliability and reduces <br />variability. Reinforcing communication practices —from pre -route access checks to clear, <br />uniform photo documentation for deliveries and swaps —helps prevent repeat issues and <br />ensures shared understanding among drivers, property managers, and City and WM staff. <br />From a sustainability perspective, the City is well -positioned to demonstrate its commitment <br />to circularity and responsible material management. Documentation of processing practices <br />and end markets can be used to strengthen public trust in the system and support <br />community education. Looking ahead, opportunities include reducing contamination, <br />increasing recycling capture at high -potential multifamily sites, and expanding engagement <br />through simple, behavior -driven education across print, digital, and on -cart channels. <br />In summary, the program is healthy and structurally sound, with strong participation and <br />stable collection patterns. The most meaningful opportunities lie in sharpening and <br />broadening education, standardizing multifamily operations, strengthening reporting <br />consistency, and enhancing proactive customer -experience practices. Achieving these goals <br />1 <br />Page 11 of 90 <br />
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