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Station Location, Apparatus, and Staffing Analysis Roseville. MN emergency and non-emergency calls. Thus, the travel response times may actually be better than records indicate for emergency calls. Total Time -The total response time is referred to as the time elapsing between receipt of the emergency call and arrival of the responding unit to the scene of the incident. For mathematical reasons, one cannot simply add the 90~' percentile call processing, turnout, and travel time segments to reach the tota190~' percentile response time. Typically, the total response time is calculated using the difference between the arrival time and the call received/alarm time segment. As previously mentioned, however, RFD does not keep track of the time the call is received. As a result, this precluded the total response time interval from being calculated and analyzed in this study. Recommendation 3: Monitor the time of which calls are initially received by E9Il. This would allow for accurate assessment of the total response time interval for RFD and to determine whether or not this segment complies with NFPA guidelines.Z Standards and Compliance NFPA 1710 -The National Fire Protection Agency (NFPA) 1710 offers benchmark standards for response times. These nationally accepted guidelines are commonly used as a performance goal for career fire departments. Table 2 illustrates the NFPA standards for each response time segment and RFD's level of compliance. Table 2: RFD Compliance with NFPA 1710, 2007 1Rap~rae Tiirle ~~t l+1FPA 90"' P+src~ntMe ~so81 RED 90`" Percerrtlle 2007 RFD +CnnnP Psncarrt8a Call Processin 00:01:00 00:01:09 N/A Turnout 00:01:00 00:01:003 100 Travel 15~ Due Unit 00:04:00 00:07:00 50 Total (1ST Due Unit) 00:06:00 N/A N/A4 Total (15t Full Alarm Assi nment 00:08:00 00:07:00 N/A4 As noted, the RFD compliance for the call processing time interval cannot be measured as this segment is extrapolated from the St. Paul Fire Department. The strongest compliance for , 2 NFPA 1710 standards recommend a total response time of 4 minutes or less for the first ' arriving engine company and/or 8 minutes for the deployment of first full alarm assignment at a fire suppression incident. 3 This time interval is an approximation and based on information provided by RFD. ' a The total response time interval could not be calculated as call initiation/alarm times were not provided in the CAD data. System Planning Corporation 11 May 2008 TriData Division