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2005_0214_Packet
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2005_0214_Packet
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5/12/2014 4:15:39 PM
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9/14/2009 9:59:33 AM
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Roseville City Council
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Council Agenda/Packets
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The Council is advised to make the distinction of what a survey is and what it isn't. A <br />community survey is i i��i an individual performance evaluation. A survey is a;�t a referendum, <br />nor is it a mandate. A survey is an informational tool, a management tool, and a planning tool. <br />Finally, with regard to the costs of performing a community survey, two observations can be <br />made. First, the cost of a survey will be funded from cable franchise fees - revenues which are <br />legally restricted. Among the limited uses of these revenues is to gather citizen input. Secondly, <br />it is strongly held that most of the information being sought in the survey would be obtained <br />elsewhere over the next year or so, in piecemeal fashion. The costs associated with gathering <br />this information would be spent regardless. <br />Acquiring Assistance from Professional Research Firms <br />� Within Staffs evaluation of why a community survey was a preferred tool, Staff also looked at <br />_ whether it's advantageous for an outside party to assist the City in preparing and conducting a <br />community survey. While Staff has a fair amount of expertise in this area, we have concluded <br />that a professional research firm with experience in community surveys, statistical modeling, and <br />survey-specific database software would be advantageous and should be used. A�"� party firm <br />would preserve greater integrity in capturing the public's interests and allow the City to take <br />advantage of their expertise. <br />Over the past few months, Staff has been compiling a list of professional research firms <br />experienced in performing community surveys or customer satisfaction surveys. Staff has been <br />in contact with those firms to see if they might be interested in assisting the City in this process. <br />Based upon our preliminary discussions, Staff believes a selection process among these firms <br />would produce a highly-regarded partner that would deliver high-quality results. <br />— To keep overall costs down, Staff would do the majority of the advance preparations needed to <br />— conduct a community survey, relying on the research firm to finalize the questions, perform the <br />— survey, and present the findings to the City Council and general public. <br />� Citywide Issues and Concerns <br />As noted above, one of the purposes of a community survey is to gauge the public's interest on a <br />variety of subject matters. Certainly, an assessment of the relevant issues needs to take place <br />before a survey can be conducted. Included below is a list of citywide issues that in Staffs <br />judgment identify the most pressing or pertinent issues that are in need of a comprehensive <br />review. Staff arrived at these issues through a process of assessing the needs of the community <br />and assigning a general ranking or priority. An assessment of future opportunities was also <br />made. This process included the utilization of the information tools currently available, as well <br />as drawing upon Staffs experience and expertise. <br />
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