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2004_0719_Packet
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2004_0719_Packet
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Ratin� <br />E <br />� <br />P <br />Resnonsibilitv <br />V. Relationship with Public/ <br />Public Relations <br />Plans, organizes, and maintains training <br />of employees in contact with the public, <br />either by phone or in person. <br />Ensures that an attitude of feeling of <br />helpfulness, courtesy, and sensitivity <br />to public perception exists in employees <br />coming in contact with the public. <br />Establishes and maintains an image of <br />the City to the community that <br />represents service, vitality, and <br />professionalism. <br />Establishes and maintains a liaison with <br />private non-governmentalagencies, <br />organizations and groups involved in <br />areas of concern that relate to services <br />or activities of the City. <br />Performance Standard <br />Communications services <br />will be considered effective <br />when a majority of the <br />conditions have been <br />succ:essfully fulfilled: <br />a. Contacts with the media <br />are timely and credible. <br />b. Publications are varied <br />and consistently well- <br />received by the citizens. <br />c. Feedbacic from the public <br />and the community <br />leadership is positive. <br />d. (:ity has good image with <br />comparable organizations. <br />Comments: (Observations of Evaluators — use this space also to indicate the impact <br />upon the teamworlc factor.) <br />Su��estions for Improvement: (Specific area(s) that need strengthening.) <br />Commendations: (Area(s) of performance calling for praiselcommendation.) <br />Comments of the City Mana�er: (Responses to any of the evaluationsl <br />comments/suggestions/commendations.) <br />
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