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March 29, 2009 Craig Klausing, Mayor Amy Ihlan, Councilperson-at-large Jeff Johnson, Councilperson-at-large Tammy Pust, Councilperson-at-large Dan Roe, Councilperson-at-large citycouncilCci.roseville mn us Deb Bloom, Engineer, City of Roseville deb.bloomC~ci.roseville.mn us Duane Schwartz, Public Works Director, City of Roseville duaneschwartz@ci.roseville.mn.us Will Rossbach, Commissioner, Suburban Representative St. Paul Regional Water Services will.rosbach@ci maplewood mn us Dear City and Water District Officials, I'm revisiting the issue of the freezing of the sanitary sewer line at the street in front of my home in February 2007, during "unusual and lengthy sub-zero temperatures" and the subsequent backup into my basement causing $4,650.60 in damages, repair, and personal property loss, all of which I paid for out of pocket; plus the inconvenience of not having the ability to use the toilet, shower, ar dishwasher in my home for a full weeks time. The major expense was the repair to the line on the city/countylwater district side, and in effect cost me much more because I was unable to pay for the services directly, and had to put it an a credit card and pay interest in addition to the principle aver a year's time. When I contacted the city in 2007 I was told it was a county issue, who told me it was a water district issue, who told me it wasn't their issue, and there was nothing that could be done. (In a phone conversation today with RaTnsey County I was assured that the county has no governance with regard to the water system within the Roseville city limits.) In the winter of 2008 nothing happened and it seemed the problem was resolved, which was good because I was still paying the bill from 2007. The expenses incurred in that instance combined with the crumbling state of the economy axxl the fact that I had a `bad' mortgage, which I spent a great deal of the last year getting modified, put me in near financial disaster (including the inability to pay my property taxes in full for the second half of 2008), when it happened again the recently passed winter. February 2009 was extremely cold with little snow cover and the sewer under the road in front of my house froze again, this time costing me $933.20 in thawing charges. I did all the clean up myself this time because I could not afford to bring someone in, all-in-all not a pleasant or easy thing forme. Adding to the inconvenience of this happening twice forcing me to leave my house to find bathroom facilities during the coldest and iciest time of the year, I believe it worth bringing to everyone's attention that I'msemi-handicapped and unable to drive in the dark, and live alone on a very fixed income. I've been in this house since the fall of 2003, spent a great deal of money making it accessible so I could live here independently