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<br />and am genuinely concerned that this will continue to revisit me in upcoming winters. In <br />view of the fact that it clearly isn't anything I've caused or have control over and have <br />little hope of recovering any of the out-of-pocket expenses I've had to bear to date, I <br />cannot go through this again without assistance from one, if not all, of your agencies. <br />Cannot something be done in the warm weather months to insulate the main lines <br />against this happening again? I've heard rumor of others in similar situations, and would <br />be curious to hear their stories. <br />Sincerely, <br />Bobbie J. (BJ) Carpenter <br />410 South McCarrons Blvd. <br />Roseville, MN 55113 <br />(651) 488-5593 <br />bjc348@comcast.net <br />