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CC_Minutes_2010_0125
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2/12/2010 3:47:59 PM
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Roseville City Council
Document Type
Council Minutes
Meeting Date
1/25/2010
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'TH:E, <br />L_$G~Iq <br />",~~ ~Y <br />E; ~_; <br />~;: 3-~ _ , STATE OF MINNESOTA <br />~c~`i :: <br />~~~'ds185$i~-' OFFICE OF THE ATTORNEY GENERAL <br />~~~u <br />sLTrrE X400 <br />Jul 20 20 44s MINNESOTA sTREET <br />LORI SWANSON Y ~ 09 ST. PAUL, t~nv Ssim-2131 <br />ATTORNEY GENERAL TELEPHONE: (651) 2%-7575 <br />Ms. Bobbie J. Carpenter <br />410 South McCarrons Boulevard <br />Roseville, MN 55113 <br />Re: Roto Rooter Services Company, City of Roseville, <br />File Na: CEl~I/2fl09!~15449;C <br />Dear Ms. Carpenter: <br />I am responding with regard to your recent complaint against Rota Rooter Services <br />Company {"Rata Rooter"} and the City of Roseville. <br />In your complaint, you state the sewer line connected to your come has frozen and <br />backed up in February of 2007 and again in February of 2009, You state your total out-of-pocket <br />expense for these incidents is now S5,583.80. You state that you have talked to the City of <br />Roseville, the Metro Water District and Ramsey County in order to received payment for the cost <br />of the clean-up, but no one has taken responsibility. You indicate you are experiencing a <br />financial hardship and the cost of the sewer line back-up has added additional strain on your <br />finances. You sought the assistance of this Office in order to receive compensation for the cost <br />associated with your sewer line back-up. <br />Under Minnesota law, the Attorney General's Office has limited authority. For instance, <br />it does not have jurisdiction to provide legal advice to private citizens. Notwithstanding this <br />Iimitation, I can provide the following comments, which I hope will be helpfiii. <br />After contacting Roto Rooter, it appears that the work that was relating to the issues with <br />your sewer line was done on the boulevard before your line reached the city main line. It is my <br />understanding the city would provide payment for any blockage or thawing after your line <br />reached the city line. Accordingly, you may be responsible for payment on work done before <br />your line reached the city main line. <br />In light of the above, if you wish to further pursue this matter, you may wish to consider <br />to continue following up with your city council m~nl~ers. The Roseville City Council is charged <br />with passing policies and ordinances that govern the city and accordingly, would be able to enact <br />changes with coverage of sewer line back-ups. <br />TTY: (651) 297-7206 • Toll Free Lines: (800) 657-3787 (Voice), (800) 366-4812 (TTY} • www.ag.state.mnus <br />An Equal Opportunity Employer Who Values Diversity s . ® ~, printed on 50% recycled paper (15% post consumer content) <br />
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