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days to be repaired: the roadbed had to be d�g up; a propane heater run for two day� to thaw the pipe so it wouidn't rupture further; the pipe replaeed and wrapped at the break; ar�d the road re--clo�ed: a!� at a cost v� $4,000, of whtch I had to pay ha{f up front, and the remainder at eompletion. The repair service thoughtfu!!y took pic�ures and documented what they �ound when they opened the gror�nd, should you b� interested. (Er�cfosure3} > �n addition, it cost me @$500 in damage to personal items and for cleanup of my basement. I bought a shop--vacuum so I could contain and dispose of said sewer backup matter since the drain was frozen - that was fun. I couldn't use my toi�ets; run my dish-- or clathes-washers; or take a shower or bath for those three days. I�sed the �acilities at the Burger King on Rice and Larpenteur, and a friend in St. Paul availed me of the use of her bathroom and shower. This all took place over Valentine's Day 2007; that was fun too. Attached are detaifs af these out-of-pocket expenses, which wer� incurred between Iate-Oetober Z006 and mid-February 2407. Why did it tak� me so long to submit a!! of these, you asfc? Well the firs� one in fall of 2006 wasn't too bad; I just figured I'd eat it. The� came the res�, E did submit the bi�i for the sewer r�pair last sp�ing, (r�ot including the property loss or basement cleanup), to the Ramsey Coun�y Water District, as advised by someone in your office, was refused and by the �nd o� summer gave up. I was aiso told that because o� �he now shallow �ocation of the city sewer they couldn"t guarantee it wouldn'� happen a�ain �hould the temperature remain at sub-zero for any extended periods in the fu�ure. (E�closure4) I then subm�tted a claim �o my Ir�surance company, but found I didn`t have coverage for'frozen sewer lines'. Who knew� tt hadn't come up when I insured my home, I've added coverage to my policy, just to be safe. ! now find myself holding a deb� tnat I'm hoping the City�County can in some way assist me with. I'm not a spend�hrift; I'm single, handicapped, wi�h a f�xed income - nat a card � care to play often. Adding to the di(emma, my centrai air went out last �une, and bingo: ano�her $3600. While that expense is totally m� responsibility, I felt �t needed to be brought into the picture b�cause ! have Nlultiple Scl�rosis, whicf� requires that ! have air canditioning in the summer, so it had �o be replac�d immediately.