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o�x�i��� <br />��y;y�,oiysoap a�C'O <br />H �"_�1� �. � '�r <br />1 � <br />������ � ��� <br />�`t;�ISS$�`�S> . <br />"� F i � y <br />�` F • E 3 i�t i � i S °-. �i � L <br />OF�'�CE OF THE. AT'�'ORI�CEY GENEItAL <br />�.o�� s�nrANSQnr July 20, 20Q9 <br />ATTORiVEY GE�IERAL <br />Ms. Bobbie 3�. Catpentex <br />410 South McCarrans Boulevard <br />Rosev�lle, MN 55113 <br />Re: RaEo Rooter Services Company, City of Rosevil[e, <br />���� �h��: �;�+?a;lZ���!���e�'��a;� <br />Dear Ms. Carpenter: <br />SU3TE ] 400 <br />4�5 n17NNES(3TA STREET <br />5T. PALiL, �tFV 55101-2731 <br />T'ELEPk�QNE: {651) 29G-7575 <br />� am responding wi�h regard to yo�- recent cornptaint against Rota Roater Services <br />Co�ngany ("Ro�o Rooter"} and the City af 12osevi�le. <br />In your compiair�t, you state the sewer �IiIB C4i].Tl�CtECI �O your cvme has frozen and <br />backed up in Febr�zary of 2Q07 and �gain in February of 2�09. Yau state youz- �atal out-of packet <br />expense for these incidents is now $5,583.8fl. You state that yo� have talked to t�e City af <br />Roseville, the Metra Water Distriet ar�d Ramsey Caunty in order ta received payment for tl�e cost <br />of the clean-up, b�t no one has #aken responsibility. You indicate you �re experiencing a <br />financial hardship and the cost of the sewer line baek-up has added additional strain on your <br />finances_ You songht the assist�ce af this Office in order to receive eQ�npensa�on for the eost <br />assaciated wi� your sew�r line back-up. <br />U�der Mir�z�esata law, ihe A�torney General's Office has limited authority. Far instance, <br />it does not have j�risdiction ta pravide legal advice to private citizens. Notwithstanding this <br />lim�tation, I eara pravide the �ollavvu►g evm�ner�ts, which I hope wi�l be helpfi�l. <br />After c�ntac�ing Roto Rooter, i� appears that the woa•k thai was relating to the iss�es with <br />your sewer l�ne was dane an the boulevarc� befare your Iine reached �he city main iine. I# is rny <br />understanding the city wouid provide payme�it for a�y b�ockage or thawi��g after your line <br />reached the eity line. AccQrdingly, yau may be responsib�e far payrnent an work cione before <br />yo�r line reached the c�ty main line. <br />Iz� Iight of the above, ii yot� wish to further pursue this matter, you may wish to consider <br />to continue foilowing up with yn�xr eity council members. `i`he Rosevilie Ci�y Council is chai•gec� <br />with passing policies and ordinances fi�a# gflvers� the ciiy and aecordingly, would be a�le to enact <br />c!�anges wi�tY� coverage of sew�- line back-ups. <br />TTY: (65I} 297-7205 � Toll Free L;nes: (8Q0) b57-3787 (Voice), (800) 356-4812 (TTY) b www.a�_state.mn:us <br />.4n �qual Opportunity �mployer Who Values I�iversity S� �0 � :�,•Prinied on 50% recyc[ed paper (15% past consumer content) <br />