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City of Roseville, Minnesota September 8, 2009 Page 10 Service Level StandardsBenchmarlcs Service Lei°el Standards/I3enchmarks 2OUS 2008 To€al Calls fnr Service 3R,OS2 Sworn Full Time Employees Per 1.000 Population 1.48 Average Nuri~her oCOOic:crs Per Shift 7 Avcra,~ Numhcr of Calls For Service Per Shift 52. l .Average Nurnher a~CPatrol Contacts Per Day 200 Tra1]x; Contacts/Citations 20.081 DLII Arrests 270 Narcnt.iLS Arrests ]48 Total Arrests Per ] ,O(l0 Population 48.98 Total Part t Violent Crittxs Per ~1.Of.H} Population (inc. homicide, rape. rohhery, ag~-avated assault. arson} ].63 Total Pan I Propet•ty Cr7rnes Per 1,{)00 Population (inc. harglary, shoplifiing. other theft, molar vehir)e thef) 46.8 Depar-Cntcnt Case Clearance Rate'' 49~/~ Citir~n Rating on Quality of Police Service'~~= $9~- Excelk-ntlGood Citi-rl;n Rating Feelvtg Safe in Neighhorlrood'~~k 94~7c Citizen Rating F`eeC>n«. Safe in Retail Complexcs~r 92~lc Average Response for 4l ] Etrtc:rgenciLS 3 minx Average Response for Non-Ertx;rgency Calls 10 ruins Front Ofl-ice Police Reports Processed Weekly 450 ~1Ninnesota average is 48~/~ x"' Results oC2009 Conununity Outreach Meetings Surveys Fire Services Fifteen services were identified in the Fire Department. Four services accounted for approximately 65.3% of the budgeted cost of services provided. fire fighting accounted for approximately 23.4%, emergency medical services aecourned for approximately 20.7°Ic, training. accounted for approximately ] 2.8%, and organizational management accounted for approximately $.4%. These same four services utilized approximately 50.8~Ic of the full-time FTEs allocated to Fire services. Qrganizational management utilizes approximately 13.7%, training utilizes approximately 12.5%, emergency medical services utilize approximately 12.1%, and fire fighting utilizes approximately 12.5`Ir,. Personal Services make up approximately 83.6C/c of the budgeted cost of services, other services and charges make up approximately 1 19%,, and supplies and materia]s make up approximately 4.5~Ic of the costs. Fire services are shown in the table on the following page.