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4. PUBLIC INVOLVEMENT The City would typically conduct a public open house informational meeting during preparation of a feasibility report to present proposed project information, answer questions and receive comments. Due to COVID-19, the open house meeting was substituted with a recorded presentation which was posted on the City's website on May 18, 2020. A letter describing the project along with instructions for accessing the recorded presentation was mailed to each property owner located within the proposed study area on May 6, 2020. The informational letter included a questionnaire survey form along with a self-addressed stamped envelope. The survey form provided ten questions to solicit feedback from residents regarding street conditions and water, sanitary sewer, drainage, and non-city utility services. A copy of the questionnaire survey form and tabulated summary of responses is provided in Appendix F. A total of 88 survey forms were returned to the City out of the 172 properties receiving the survey, resulting in a response rate of 51 percent. The survey summary includes written comments from residents regarding existing street and utility issues. Key response items are focused on the deterioration of street pavement, need for improved street drainage and/or curb, frequency of power outages, and desire for a sidewalk along Lake Valentine Road, among other comments provided in the summary. The informational letter, recorded presentation and website information encouraged residents to contact city engineering staff by telephone or email if they have any questions or comments regarding the project. Based on direction from the City Council regarding the results of the feasibility study, additional information would be shared with residents through mailed letters, emails, social media and informational updates on the City's website. Feasibility Report Page 10 2021 PAP Street and Utility Improvements City Project Number PW 21-0100