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Mister Car Wash Overview Founded in 1969, Mister Car Wash has grown to become the largest car wash operator in North America with over 460 corporate owned locations across 21 states, 33 of which are open or under development in Minnesota. The Mister brand is anchored in quality, friendliness, and our commitment to creating memorable customer experiences. We are Inspiring People to Shine everyday by living our values of We Care. We Work Hard. We Have Fun. Mister Car Wash is proud to be building a sustainable future, prioritizing people; culture & community; and water & energy conservation. Our people are what make us successful and allow Mister to achieve our high standards. We focus on recruiting and retaining top talent, developing best -in -class training programs and investing in employees to cultivate a positive company culture. Our 6,800+ team members are the face and heart of our company, and we believe that by making our team members feel cared for, they will pass that feeling onto our customers. Our local communities are an extension of our car wash. We proudly partner with thousands of organizations across the country that align with our goals of inspiring shine, fostering a love of learning and teaching life skills. Our community giving programs take many forms as we find the best way to partner and provide the most impact. Community giving is hyper -local, giving back to organizations supporting the communities around our stores. To date, these programs have helped raise more than $3 million. Additionally, Mister Cares Foundation, a 501(c)(3) public foundation, provides financial assistance to our team members facing challenging times. Being good stewards of the environment is also a priority at Mister Car Wash. We partner with Project Wet to bring awareness to the benefits of conserving water within the car wash industry. Our new -build stores can proudly claim to use over 50% reclaimed/recycled water within the wash process, as well as reducing our freshwater usage by 25% due to our proprietary system design. Additionally, our in-house water team, a combination of chemists, engineers and water quality specialists, continually innovate and improve systems to be responsible stewards of water. These innovations include proprietary cleaning products which are free of phosphates and dyes as well as reclamation systems to reduce our water usage and systems to ensure the water we return to the municipal system is as clean as possible. The operation of our facilities begins with a welcoming wave received as you approach the point -of - sale canopy, where a Customer Service Attendant greets customers. The Mister Car Wash business model is unique in that over 80% of customers are Unlimited Wash Club members. UWC members have an RFID sticker on their windshield that is automatically scanned as they pull into the designated member lanes. This system efficiently keeps vehicles moving through the site as members aren't stopping to pay during each visit — reducing wait times and queuing. Non - subscription customers are assisted by the Customer Service Attendant to select a wash and help to efficiently keep the queue moving forward. Once past the point -of -sale, vehicles are guided into the car wash tunnel. Mister Car Wash operates conveyor tunnels that are designed to wash multiple cars at a time, allowing for a steady stream of customers moving through. The wash cycle is typically 2-3 minutes and once through the tunnel, customers have the choice of continuing to the self -serve vacuum stalls or exiting the site. The Mister Car Wash express wash model allows us to efficiently operate the facility, with approximately 15 total team members per location and 3-4 on site during our typical operating